[Athen] ZoomText & Adobe Reader 8.1 conflict

Shawn Foster FosterS at sou.edu
Fri Aug 10 14:54:47 PDT 2007

Anyone else encountered a conflict between ZoomText and Adobe Reader 8.1? I haven't seen this come up on any of the lists so far. Because of security problems with Reader 8.0, we're needing to install 8.1.

They're each using the plugin file ai2z_pdfahoi.api, which causes an "Invalid plugin detected in Reader" message in Reader...which then crashes. This occurs when both are installed to the same machine, even when both are not in use at the same time.

We've found two potential fixes:

>From Adobe's forums: http://www.adobeforums.com/cgi-bin/webx/.3bc41b85

>From AISquared's Knowledge Base: http://www.aisquared.com/Support/KBdetail.cfm?ID=178

We tried the first one and it didn't work in our environment. Reader re-installs the plugin.
Trying out the second one - will keep you updated on progress.

We're running ZoomText 9.0, trying to run Reader 8.1, on a Windows XP in a Novell network.

If anyone has a better idea, our IT staff would DEARLY love to hear it. They came to me not for my technical expertise, but because I have access to y'all!
Thanks in advance!

Shawn Foster
Assistive Technology Specialist
Disability Services for Students
Southern Oregon University
email: fosters at sou.edu
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