[Athen] Canon DR-9080C Problem

[Baker, Nick]

It sounds like the scanner can't detect the position of the feed tray
and paper level, so unless it is as simple as dirt or paper scraps
blocking the sensor (Have you looked at/cleaned the paper path?), I
would call Canon for service unless you are a competent repair person.
Canon had a repair person at our office in 24 hours and parts shipped to
us the following day when ours was damaged in shipping.

	Nick

Nick Baker
Assistive Technology Coordinator
nick.baker at umontana.edu
406-243-2234 (Voice/TTY)
406-243-2663 (Voice only)

Disability Services for Students
The University of Montana
EL 154
32 Campus Drive
Missoula, MT 59812

-----Original Message-----
From: athen-bounces at athenpro.org [mailto:athen-bounces at athenpro.org] On
Behalf Of Heidi Scher
Sent: Wednesday, November 14, 2007 2:21 PM
To: athen at athenpro.org
Subject: [Athen] Canon DR-9080C Problem

Hello all!

Much to my horror this afternoon, we're having trouble with our Canon
DR-9080C scanner.  The light on the Start button refuses to come on.
The only time it is lit is when we press the Count Only button. Then
when we press start, the feeder tray goes up and down, and up and
down, and up and down, and up and down....until we can depress the
Count Only button again to stop it.  But it won't feed any paper
through.

Any one had such a problem or have suggestions???

TIA,
Heidi

-- 

Heidi Scher, M.S., CRC
Interim Assistant Director
Center for Educational Access
University of Arkansas
1 University of Arkansas, ARKU 104
Fayetteville, AR 72701
(479) 575-3104 (voice)
(479) 575-7445 (fax)
(479) 575-3646 (tdd)

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