[Athen] DNS 8 problem

[Sean Keegan]

> I install under the administrator account and everything works 

> fine.  I can log in under a different administrator level account 

> and everything still works.  However, when I log in under a 

> student account (limited), DNS goes nuts.  I get 5 different 

> messages relating to invalid serial number and initialization 

> errors, DNS will not stop trying to load which means the errors 

> continue, and I have to shut down the computer to stop the loop.


I remember an issue with Dragon 8 and ZoomText 8 where Dragon would try to
run the installation process again under a limited user account setting.  I
believe the issue was that the ZoomText auto-update feature automatically
launches Dragon.

One solution that we tried was the process of promoting the limited user
account to an administrator level, allowing Dragon to complete the
installation process, and then returning the account back to the limited
user level.  Basically, the same process that Mary Z. outlined in a previous
message.

However, Trevor Lorenz out of CSU Sacramento found a better option that
disabled the auto-update wizard for ZoomText and prevented the situation
from occurring.  Instructions are below, but remember that this was for
ZoomText 8.1 and involves editing the registry, so be aware.

1. Navigate in the registry to
HKEY_LOCAL_MACHINE\SOFTWARE\AISQUARED\Zoomtext Xtra\8.1\Settings\Reader

2. Add a new DWORD value and name it "Don't Run Update Wizard" (without
the quotes)

3. Set its value to 1


You will have to navigate to a slightly different location in the registry
system as you are using a different version of ZoomText, but this might be a
solution across all users as opposed to doing it one user at a time.

Take care,
Sean