[Athen] Tiger Embosser question

Sean J Keegan skeegan at stanford.edu
Tue Mar 24 15:01:04 PDT 2009

Hello all,

We have a Tiger Embosser (Pro model) that is not responding to canceled
job requests . Specifically, we are trying to emboss a tactile
graphic and the job is stalling (embosser does not respond for any
length of time). When we attempt to cancel the job in the Print Queue,
it says the job is being deleted but nothing seems to happen.

The only thing that does seem to work is to turn off/unplug the Tiger
Embosser and shut down the computer. We can emboss other MS Word files
with graphics, but when we attempt to cancel a job we end up with a real

The manual does not seem to mention anything like this and I wanted to
know if others have had such issues and possible resolutions.

Take care,

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