[Athen] Kurzweil Reader Disabled

[Jeffrey Dell]

I can think of two reasons why this might happen.
First you said that she was trying to select a different voice.  There
are some voices that will only work with a specific program.
TrueVoice is an example of this.  It installs with ZoomText and
appears in the SAPI 5 list but you can only use them with ZoomText.
They can set it to a new voice by going to Tools > Options > Reading
Tab on the left and setting Speaker to something familiar or to a
voice that she knows works.  Microsoft Sam may be good to test it.
My Second thought is that the feature is locked.  If she is not logged
in as an administrator then the administrator account may have
disabled the Reading features.  She would need to log in as an
administrator, open Kurzweil 3000, go to Tools > Lock Features, and
see if the options for locking the reading features are checked.
Hope that helps.
Jeff

On 1/25/10, Dave M. Thomas <Dave.M.Thomas at studentlife.du.edu> wrote:

> Hi!

>

> A student just came to me who uses Kurzweil 3000. She tells me that when she

> opens Kurzweil 3000 she gets an error message stating, "Reader is Disabled."

> She told me she and another person were trying to select a different voice

> (maybe a different synthesizer - I don't know).

>

> Any ideas as to what causes this and how I can tell her to fix it?

>

> Thank you!

>

> Dave

>

>

> Dave Thomas, Assistive Technology Specialist

> University of Denver Disability Services Program

> 2050 E. Evans Ave., Suite #30

> Denver, CO 80208

> dave.m.thomas at studentlife.du.edu<mailto:dave.m.thomas at studentlife.du.edu>

> 303-871-2269 (phone)

> 303-871-3939 (Fax)

>

>

>