[Athen] any Big Tens (or others) using TC Conference?

[Ken Petri]

Hi Hadi and Laurie,

We are just exploring the idea of supporting TC Conference. It is very far
from a done deal. Most of the impetus here is toward a more mainstream
product, such as Adobe Connect or Elluminate/Bb Collaborate.

I know from experience about the accessibility of TC Conference. So I think
it would be great if we could support it here and pay for it centrally.
However, that is just my wish. We very well might end up with just a single
system, and my sense is that it is unlikely if that is the case that TC
Conference would get enough support to be the one chosen.

One idea we might explore, however, is supporting more than one system and
"tiering" them--different conferencing systems depending upon the
instructor's current needs for features, or something like that. This is all
just talk between a very few people, at this point. No decisions have been
made, nor any lengthy discussions, even. Just ideas, possibilities to
explore.

In any case, what I would really like to know is if any universities are
supporting and paying for TC Conference centrally and/or whether they are
heavy users of TC Conference. Any contact information for IT staff within
universities that support TC Conference would be very helpful for us.

Thanks,
ken




On Tue, Nov 9, 2010 at 12:04 PM, Laurie Vasquez <Vasquez at sbcc.edu> wrote:


> Elluminate support documentation.

>

> NEW in Elluminate version 10

>

> This guide is written for Elluminate Live! users with visual, auditory or

> motor disabilities.

>

> http://www.elluminate.com/resources/training/103-V10_moderators_accessiblity_guide.pdf

>

> Participants accessibility guide

>

> http://www.elluminate.com/resources/training/104-V10_participants_accessiblity_guide.pdf

>

>

> Laurie

>

>

>

> >>> "Hadi Rangin" <hadi at illinois.edu> 11/9/2010 6:32 AM >>>

> Hi Ken,

>

> I don't know about Adobe Connect but according to Valerie Schreiner,

> Elluminate offers support to end-users regardless they are students or

> faculty.

> TC offers similar support and so far to my experience they were not bad; if

> I couldn't reach them immediately they got back to me pretty quickly.

> If you are going to sign any contract with them you might want to emphasize

> the availability of the support in your contract. When someone calls the

> tech support for a web conferencing system, it usually means that he/she

> needs an immediate support and it is important that there is someone to

> help.

>

> I am very glad to hear that your campus is going to include TC officially

> in the list of supported web conferencing systems.

>

> Thanks,

> hadi

>

>  ----- Original Message -----

>  From: Ken Petri

>  To: Access Technology Higher Education Network

>  Sent: Tuesday, November 09, 2010 7:55 AM

>  Subject: [Athen] any Big Tens (or others) using TC Conference?

>

>

>  Hi Group,

>

>

>  Our campus is looking at implementing centralized support for distance

> learning/virtual classroom platforms, like Elluminate and Connect. We are

> also considering TC Conference, at at least some level of support. Does your

> campus happen to use TC Conference and how is it supported by IT? Any

> information would help as we would like to consider TC Conference support,

> given its superior accessibility.

>

>  Best regards,

>  ken

>  ---

>    Ken Petri

>    Program Director, OSU Web Accessibility Center

>    102D Pomerene Hall, 1760 Neil Avenue

>    Columbus, Ohio  43210

>    Office: 614.292.1760

>    Mobile: 614.218.1499

>    Fax: 614.292.4190

>    Email: petri.1 at osu.edu

>

>

>

>

> ------------------------------------------------------------------------------

>

>

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