[Athen] MathType/MathPlayer question

Teresa Haven Teresa.Haven at asu.edu
Fri Feb 1 05:12:30 PST 2013

Great question, Sean. I agree that the message sounded strange, but I have to do tech support long distance with many of my students. A version problem could be the culprit - I will confirm that with the student today.


On Jan 31, 2013, at 5:53 PM, "Sean J Keegan" <skeegan at stanford.edu> wrote:

> > When he launches IE8, he gets a Microsoft message that he needs to

> > upgrade or switch to Firefox or Chrome – it apparently won’t let

> > him move forward and use the browser even to read our documents off-line.


> Hi Teresa,


> I am a bit surprised at the message as I cannot remember Microsoft ever recommending a switch to FF or Chrome (not saying it didn't happen - it's just a bit surprising). I know Google dropped support for IE 8 last year thus prompting many tech blogs to recommend the switch to Firefox or Chrome, but it sounds like this is some kind of message issued by the OS or IE that he needs to switch to a newer browser.


> What version of MathPlayer is he using? IE 8 requires that you use MathPlayer 2.2, whereas MathPlayer 3.0 requires IE 9 or above. Could there be a compatibility issue with the version of MathPlayer and IE that is throwing the error message?


> Take care,

> Sean

> --

> Sean Keegan

> Associate Director, Assistive Technology

> Office of Accessible Education - Stanford University

> http://studentaffairs.stanford.edu/oae

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