[Athen] RE: ZoomText Compatibility Issues with Pearson MyMath Lab

[Larry Kiser]

Robert:

Thanks for asking.  We are up to the last version of 9.1.19.  As I indicated the student is having the same issue with ZT 10 at home.

Larry Kiser
Counseling Specialist
Disabilities Resource Center, S-233
Santa Fe College
Gainesville, FL 32606
Phone: 352-395-4429
Fax: 352-395-4100

From: Robert Beach [mailto:rbeach at KCKCC.EDU]
Sent: Wednesday, June 05, 2013 4:32 PM
To: Access Technology Higher Education Network
Subject: [Athen] RE: ZoomText Compatibility Issues with Pearson MyMath Lab

We had the same problem here.  We are using ZT9.1 and IE 9.  When we upgraded to the latest release of 9.1, it "seemed" to have fixed the problem.  However, I can't say for sure that just because the student did not come back and report that the problem was fixed.  She is not real good about followup and did not even let me know there was an issue for several weeks.

I suggest trying the 9.1 with the latest release installed and see what happens.

Good luck.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
913-288-7671
rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

From: athen-list-bounces at mailman1.u.washington.edu<mailto:athen-list-bounces at mailman1.u.washington.edu> [mailto:athen-list-bounces at mailman1.u.washington.edu] On Behalf Of Larry Kiser
Sent: Wednesday, June 05, 2013 2:40 PM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab

Dear Colleagues:

A student with low vision has attempted to use ZoomText 9.1 and 10.0 in conjunction with Firefox and Pearson's MyMath Lab for both homework and exams.  The student sets ZT at 10x.  At this setting undesirable artifacts (symbols, numbers) appear.  Sometimes when one clicks on those artifacts they disappear.  The student of course is unsure of what they should be seeing.  When the zoom is disabled or at a low 2x magnification they do not appear.  As described on the Pearson site the student changed from the  XFonts setting to standard but found the pixilation to distracting.  At present we and the Math Studio are providing an observer/reader to eliminate focus on artifact.  Any suggestions of settings to eliminate this problem would be greatly appreciated if any exist.

Larry Kiser
Counseling Specialist
Disabilities Resource Center, S-233
Santa Fe College
Gainesville, FL 32606
Phone: 352-395-4429
Fax: 352-395-4100

________________________________
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