[Athen] ZoomText Compatibility Issues with Pearson MyMath Lab

Connie Hackett cmhackett at stcc.edu
Tue Jun 11 06:20:59 PDT 2013


Have you tried MAGic Screen Magnification from Freedom Scientific? You can
download a trial version at
http://www.freedomscientific.com/downloads/demo/FS-demo-downloads.asp .



Connie Hackett

Assistive Technology Help Desk Technician

Springfield Technical Community College

413.755.4082

cmhackett at stcc.edu





*From:* athen-list-bounces at mailman1.u.washington.edu [mailto:
athen-list-bounces at mailman1.u.washington.edu] *On Behalf Of *Larry Kiser
*Sent:* Friday, June 07, 2013 4:18 PM
*To:* Access Technology Higher Education Network
*Subject:* RE: [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab



Bob:



Yes the student and I did view through the Magnifier but the student found
the pixilation great at the higher settings that she needs.



Larry Kiser

Counseling Specialist

Disabilities Resource Center, S-233

Santa Fe College

Gainesville, FL 32606

Phone: 352-395-4429

Fax: 352-395-4100



*From:* Bob Shimmin
[mailto:bshimmin at bakersfieldcollege.edu<bshimmin at bakersfieldcollege.edu>]

*Sent:* Thursday, June 06, 2013 4:19 PM
*To:* Access Technology Higher Education Network
*Subject:* RE: [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab



Have you tried using Windows built in Magnifier program? It will go up to
16x magnification. It comes with Windows Vista, 7, & 8. It is not
available on XP.



Bob Shimmin

Bakersfield College Information Services Technician

To submit a helpdesk ticket click the link below.

http://support.kccd.edu



*From:* athen-list-bounces at mailman1.u.washington.edu [
mailto:athen-list-bounces at mailman1.u.washington.edu<athen-list-bounces at mailman1.u.washington.edu>]
*On Behalf Of *Teresa Haven
*Sent:* Thursday, June 06, 2013 1:11 PM
*To:* Access Technology Higher Education Network; gdietrich at htctu.net
*Subject:* RE: [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab



As an aside, last year when I worked with a student who had a similar
issue, the MyMathLab tech support group (whom the student contacted before
me) told the student to use IE as a solution. I’m sure that misinformation
is common, unfortunately.



Teresa

++++++++++++++++++++++++++++++

Teresa LW Haven, Ph.D.

Supervisor, Alternative Format Services

Disability Resource Center

Arizona State University

++++++++++++++++++++++++++++++







*From:* athen-list-bounces at mailman1.u.washington.edu [
mailto:athen-list-bounces at mailman1.u.washington.edu<athen-list-bounces at mailman1.u.washington.edu>]
*On Behalf Of *Larry Kiser
*Sent:* Thursday, June 06, 2013 1:00 PM
*To:* gdietrich at htctu.net; Access Technology Higher Education Network
*Subject:* RE: [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab



Gaeir:



ZoomText does not play well with IE. This is acknowledged on the AiSquare
website as an issue. They suggest using Firefox.



Larry Kiser

Counseling Specialist

Disabilities Resource Center, S-233

Santa Fe College

Gainesville, FL 32606

Phone: 352-395-4429

Fax: 352-395-4100



*From:* Gaeir Dietrich [mailto:gdietrich at htctu.net <gdietrich at htctu.net>]
*Sent:* Wednesday, June 05, 2013 3:54 PM
*To:* 'Access Technology Higher Education Network'
*Subject:* RE: [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab



Has the student tried using Internet Explorer, instead of Firefox?

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Gaeir (rhymes with "fire") Dietrich
High Tech Center Training Unit of the
California Community Colleges
De Anza College, Cupertino, CA
www.htctu.net
408-996-6043

^^^^^^^^^^^^^^^^
------------------------------

*From:* athen-list-bounces at mailman1.u.washington.edu [
mailto:athen-list-bounces at mailman1.u.washington.edu<athen-list-bounces at mailman1.u.washington.edu>]
*On Behalf Of *Larry Kiser
*Sent:* Wednesday, June 05, 2013 12:40 PM
*To:* athen-list at u.washington.edu
*Subject:* [Athen] ZoomText Compatibility Issues with Pearson MyMath Lab



Dear Colleagues:



A student with low vision has attempted to use ZoomText 9.1 and 10.0 in
conjunction with Firefox and Pearson’s MyMath Lab for both homework and
exams. The student sets ZT at 10x. At this setting undesirable artifacts
(symbols, numbers) appear. Sometimes when one clicks on those artifacts
they disappear. The student of course is unsure of what they should be
seeing. When the zoom is disabled or at a low 2x magnification they do not
appear. As described on the Pearson site the student changed from the
XFonts setting to standard but found the pixilation to distracting. At
present we and the Math Studio are providing an observer/reader to
eliminate focus on artifact. Any suggestions of settings to eliminate this
problem would be greatly appreciated if any exist.



Larry Kiser

Counseling Specialist

Disabilities Resource Center, S-233

Santa Fe College

Gainesville, FL 32606

Phone: 352-395-4429

Fax: 352-395-4100


------------------------------

Please note that Florida has a broad public records law, and that all
correspondence to or from College employees via email may be subject to
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