[Athen] FW: Job Posting: Alternative Media Service Liaison, UC Berkeley

Gaeir Dietrich gdietrich at htctu.net
Fri May 31 08:50:09 PDT 2013


Subject: Job Posting: Alternative Media Service Liaison, UC Berkeley

University of California, Berkeley - Disabled Students' Program
Position: Alternative Media Service Liaison (Full-time, 12 months)
Job ID: 15843
Starting Salary Range: $41,448 - $44,364
Application Review Date: The first review date is June 10, 2013

POSITION OVERVIEW
The Alternative Media Services Liaison reports to the Supervisor,
Alternative Media Services Center and is expected to independently perform
the duties of the position with substantial judgment and initiative
consistent with DSP practices and department guidelines. The incumbent is
expected to follow all Berkeley campus- and University-wide, policies,
procedures, and regulations related to the provisions of services to
students with disabilities. The incumbent is expected to keep abreast of all
new changes and developments in the field of higher education as applicable
to functions assigned with an emphasis in alternative media.

Alternative Media is a legally mandated accommodation that is provided to
students with disabilities. The Alternative Media Services Liaison is
responsible for the receipt and distribution of alternate media materials,
and oversees the use of self-scan stations by students with print
disabilities in order to access instructional materials that are required,
or recommended by the course instructor. Serves as the primary contact for
students with print disabilities who request the conversion of alternative
media/documents from the Alternative Media Production Center. Provides
administrative and production support. Provides training to students with
print disabilities on how to use self scan stations, and how to
independently convert text documents into an accessible format.


KEY RESPONSIBILITIES (*) Denotes Essential Functions

PROGRAM SUPPORT (75%)*

Customer Service*

. Provides comprehensive customer support to the Alternative Media
Center, students with print disabilities, and faculty. Serves as the primary
front-line contact for students requesting alternative media services.
Answers general inquiries and routine questions. Refers complex and urgent
questions to Supervisor.

. Provides assistance to students in completion of alternative media
request forms. Collects materials from students assuring that all
appropriate documentation is included (i.e. proof of student's registration
and material ownership). Reviews incoming request forms from students for
completeness and accuracy. Follows up with students by email when
information is incomplete or inaccurate. Distributes requests to appropriate
alternative media staff for conversion.

. Follows-up with students by e-mail when alternative media service
request forms are incomplete or inaccurate. Provides notification to
students regarding conversion/production status, and when text books/course
readers are ready for student pick-up.

. Tracks progress of alternative media projects, and provides students
with project completion status updates in a timely manner.


Coordination*

. Serves as DSP liaison with faculty to secure course reading lists or
when instructional material is needed for conversion into appropriate
alternative media format. Follows up as necessary. Reports any difficulties
to Supervisor.

. Works in collaboration with Supervisor to recruit, interview, train,
and schedule work-study students in support of self-scan and production
support activities.

. Coordinates with Educational Technology Services to gain
administrative access to course content sites, and Library Scanning Services
to establish DSP student eligibility to receive library conversion/scanning
services.

. Provides instruction, training and support to students with print
disabilities in the use of self-scan stations, and develops/updates
(self-scan) instructional materials for posting and distribution.

. Manages and troubleshoot self-scan stations and in consultation with
Supervisor, secures the appropriate technical assistance to repair/maintain
equipment in optimal condition.
. Monitors self-scanning reproduction, and ensures compliance with
federal, state and university copyright laws and protection of distributed
alternative media materials.


Database/Student Records Maintenance*

. Creates, and manages bSpace sites for the distribution of
alternative media. Uploads electronic materials, and posts alternative media
files to student/course specific bSpace accounts.

. Updates holdings in appropriate database systems. Uses the DSP
Alternative Media Services database to process and track requests for
alternative media services.

. Maintains stewardship of all electronic records and alternative
media holdings.


PRODUCTION SUPPORT (20%)*

. Prepares materials for electronic conversion (i.e. disassemble and
organize books in preparation for scanning).

. Obtains a 'clean' copy of source material for assigned article/book
from the Library and/or online when legibility of the copy provided by the
student or course instructor is poor (e.g. faded, marked up, etc.) Re-types
text if clean source material is not available.

. Analyzes instructional materials and makes appropriate adjustments
to the scanning software, hardware settings, and resolution.

. Imports scanned files into the appropriate computer program based on
students' disability requirements.

. Manipulates scanned files using Optical Character Recognition (OCR)
tools.

. Adding appropriate tags and audio descriptors and alternative tags
to MS Word documents.

. Imports electronic texts into programs for students with learning
disabilities (i.e. Kurzweil 3000 and Network WYNN Wizard).

. Proofreads and edits to ensure the accuracy and effectiveness of
converted text.

. Imports documents into text-to-speech audio converting engine.

. Prepares final product for electronic posting (i.e. bSpace).

. Reassembles hardcopy materials.


OTHER (5%)*

. Compiles data, and assists in the completion of reports.

. Provides administrative and technical support to the Supervisor of
Alternative Media Services.

. Performs other duties as assigned.


REQUIRED QUALIFICATIONS
. Ability to work in a fast-paced, demanding, high volume and
compliance-oriented environment.
. Ability to work independently and respond to requests in a timely
manner
. Strong interpersonal and written communication skills
. Ability to interact in a positive manner with students, faculty, and
staff.
. Ability to use sound judgment in responding to issues and concerns.
. Attention to detail, strong analytical and problem solving skills
. Effective organizational skills and ability to prioritize and meet
deadlines.
. Ability to format in Microsoft Word, Excel, and Power Point.
. Proficient with Windows 7 and Mac OS X operating systems.
. Proficient with Google Drive.
. Must be customer service oriented.


PREFERRED QUALIFICATIONS
. Previous experience in teaching or training others.
. Experience with optical character recognition software ((i.e.,
OmniPage, and/or ABBYY FineReader).
. Past/prior experience providing content, copy editing, and proofing
of written materials.
. Familiarity with federal, state and university copyright laws.
. Technology based customer service background.
. Past/prior experience working with MS Access or other comparable
database systems.


Criminal Background Check
This position has been designated as sensitive and may require a Criminal
Background Check. We reserve the right to make employment contingent upon
successful completion of a Criminal Background Check.

Equal Employment Opportunity
The University of California, Berkeley is an Equal Opportunity/Affirmative
Action Employer.

How to Apply - http://jobs.berkeley.edu/job-listings.html
Please submit your cover letter and resume as a single attachment when
applying (please do not attach zip files).





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