[Athen] Assistive tech compatibility?

[Jeffrey Dell]

JAWS and ZoomText will not run in Thin Client computing environments.
I have not tested the other programs on think client terminals, but I
don't think you will get the screen readers to work.  So make sure
your IT department is not running thin client computers in the
computer labs.  Some universities like this because it saves money on
maintenance for the computer labs since only a hand full of servers
need to be updated to run hundreds of computers.  Our IT department
runs about half of the computers in each lab like this so we were
unable to role out JAWS and ZoomText on those specific machines.
Jeff

On 7/9/14, Al Puzzuoli <alpuzz at msu.edu> wrote:

> Hi Rachel,

> The only issue I see is with MathPlayer. Unless things have recently

> changed, the problem is that the plugin only works with outdated versions of

> Internet Explorer. I believe IE9 was the last supported version. It might be

> practical to designate a few stations as MathPlayer enabled, and prevent

> those stations from doing browser updates, but you definitely wouldn't want

> to roll out IE9 campus-wide!

> Al Puzzuoli

> Information Technologist

> Michigan State University,

> Resource Center for Persons with Disabilities,  120 Bessey Hall East

> Lansing, MI  48824-1033

> 517-884-1915

> http://www.rcpd.msu.edu

>

> -----Original Message-----

> From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On

> Behalf Of Thompson, Rachel

> Sent: Wednesday, July 9, 2014 11:31 AM

> To: Access Technology Higher Education Network

> Subject: [Athen] Assistive tech compatibility?

>

> Hi, all.

>

> Many thanks to those of you who shared your expertise about onscreen

> keyboards and what has worked on your campus.

>

> I would like to ask for more input related to our campus-wide assistive

> technology proposal. We are exploring the possibility of installing the

> following tools campus-wide. In some cases, these tools have overlapping

> capabilities, but at the same time, we may have students who have experience

> using NVDA, but not JAWS, etc. If adding an extra tool dos not bring an

> added financial or support burden, we will likely include it.

>

>

>

> Click-N-Type Virtual Keyboard (may not be necessary because of native

> onscreen keyboard tools) JAWS

>

>

>

>

> MathPlayer

> NaturalReader

> NVDA

>

>

>

> Read: Outloud University

> Read and Write Gold

>

> Window-Eyes

> ZoomText

>

>

>

>

>

> At this point, we have determined cost for our campus public computers and

> computer classrooms. I am looking into what technical challenges or

> incompatibilities these programs might have that add to the workload of our

> campus support teams (separate for each college, libraries, central IT), As

> I looked at the technical requirements and common troubleshooting/support

> issues for each program, I came across the statement below from AI Squared¹s

> ZoomText site. Have you had problems running multiple AT programs on your

> campus machines, either in an AT lab or in a computer facility used by all

> students/faculty/staff?

>

> We have to figure out if we are heading in a good direction. Our goal is to

> make it so our students and others who could benefit from the tools do not

> have to wait for a specific machine or go to a separate location to access

> the resources they need. I hope to test these tools on our most commonly

> used computer image and can share here any problems that arise.

> If there is interest.

>

>

> ³Compatibility with Other Accessibility Programs Most accessibility programs

> install a chaining display driver that is always active, whether or not the

> accessibility program is currently running. When two or more accessibility

> products are installed on the same machine, there is the potential for

> compatibility problems with the  accessibility programs. It is also possible

> that installing multiple accessibility programs may cause a crash when the

> system boots.

>

> Some accessibility programs, including ZoomText 10, utilize DCM (Driver

> Chain Manager) to improve compatibility with other DCM compliant

> accessibility programs. ZoomText 10 utilizes DCM on Windows XP systems and

> Windows Vista systems that are equipped with older video hardware.

> If you are running other accessibility programs on your system, check with

> the manufactures of each program for compatibility information and upgrades

> recommended for improved compatibility with other accessibility  programs.²

> From http://www.aisquared.com/support/more/release_notes#10.1

>

> I welcome your input on this.

>

> Rachel

>

> Dr. Rachel S. Thompson

> Director, Emerging Technology and Accessibility Center for Instructional

> Technology University of Alabama http://accessibility.ua.edu

>

>

>

>

>

>

>

> On 07/09/14, 9:17 AM, "Brad Held" <Brad.Held at ucf.edu> wrote:

>

> Dear Rachel,

> My thoughts. UCF is a Windows 7 campus (for the most part; just a few Macs

> and Windows 8.1). With features like, resizing of the keyboard (to get

> larger letters), text prediction, number pad, and alternate input (hover

> keys and scanning), the on-screen keyboard in W7 is sufficient enough for

> our campus needs for accessibility and equal access. Plus it is built-in!

>

> Click-N-Type is updated and maintained, but still looks like a Windows 95

> program, I am sure this is for accessibility, but still a polish image is

> important. The W7/8.1 and Mac on-screen keyboards look modern. Again, just

> my preference for campus wide. For an AT lab, I think having Click-N-Type is

> a good freeware solution. An even better paid solution is Applied Human

> Factors - REACH on-screen keyboard. It has smart keys (dictionary base

> spelling), smart list (solid word prediction), scanning, mouse/pointer

> assistance, and completely customizable with lots of templates.

> http://newsite.ahf-net.com/reach/

>

> **Have to mention: The windows ease of access center is housed in the

> control panel. The simple command of 'Windows key + U' to access it is

> sometimes locked out due to administrative settings. This is a common

> security measure to stop students from messing up the computers in labs,

> etc.  Work with your IT departments to ensure students have access to it.

> You can also  add a desktop shortcut to all the programs (magnifier,

> narrator, speech recognition, on-screen keyboard), or make sure they can be

> found in the start menu under accessories.

>

> I hope this information helps. I appreciate your commitment to creating an

> accessible educational experience!

>

> Brad Held

> Assistive Technology Coordinator

> Student Disability Services

> University of Central Florida

> Ferrell Commons 7F, Room 185

> Orlando, FL 32816-0161

> (407) 823-2371

>

> -----Original Message-----

> From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On

> Behalf Of Thompson, Rachel

> Sent: Tuesday, July 08, 2014 2:28 PM

> To: athen-list at u.washington.edu

> Subject: [Athen] Onscreen Keyboard

>

> We are deciding what tools need to be on public computers campus-wide.

> Some suggestions from other institutions from a few years ago included

> Click-N-Type, but I wonder if the PC and Mac native onscreen keyboards have

> caught up with user needs. Do your users who prefer an onscreen keyboard use

> the ones included with the Mac OS or with Windows? Do you know of reasons

> why we would install Click-N-Type as well?

> http://www.lakefolks.org/cnt/

>

> Any input would be helpful.

>

> Rachel

>

> Dr. Rachel S. Thompson

> Director, Emerging Technology and Accessibility Center for Instructional

> Technology University of Alabama http://accessibility.ua.edu

>

>

>

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