[Athen] Assistive Technology Use and Citrix's XenApp or Microsoft's App-V Virtual Environment

[Brian Richwine]

Cassandra,

We have been successful at getting Citrix's XenApp and JAWS to play nicely
together here at IU. There was one particular individual at Freedom
Scientific that talked our technical people through the process. Our native
JAWS user pretty much couldn't tell she was using a virtualized app. The
person from our office who worked on it is out today. If you are interested
I will connect you two through email.

Sincerely,
  Brian Richwine
  Manager, UITS Assistive Technology and Accessibility Centers




On Thu, May 29, 2014 at 12:11 PM, Cassandra L. Tex <
Cassandra.Tex at humboldt.edu> wrote:


> Greetings All,

>

> Sorry for the cross post…

>

>

>

> Has anyone been successful in using assistive technology (specifically

> JAWS, MAGic, and Dragon NaturallySpeaking) in either Citrix’s XenApp or

> Microsoft’s App-V virtual environment?  Our IT folks are moving in the

> direction of serving up programs virtually but we’re having difficulty

> getting JAWS and MAGic to work in this environment (we haven’t even started

> dealing with DNS).  We do have a remote access license for JAWS and MAGic.

> JAWS is installed both locally and remotely.  JAWS works fine locally and

> we can start the virtual programs.  However, once the virtual environment

> is loaded, JAWS ceases to work.  In some cases JAWS will echo the

> keystrokes, but in others, JAWS is silent.  Keyboard access does work, but

> JAWS does not.

>

>

>

> We have the latest versions of both JAWS and MAGic…

>

>

>

> If anyone has been successful in implementing a virtual environment using

> either Citrix’s XenApp or Microsoft’s App-V virtual environment with

> assistive technology, I would appreciate it if you would share your

> knowledge!

>

>

>

> Thanks in advance for your help!

>

>

>

> Cassandra Tex

>

> Assistive Technology Specialist

>

> Humboldt State University

>

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>

>

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