[Athen] unable to enter WebEx meeting room using screen reader

[Dimac, Marcie]

Thanks so much for the updates.  Our university also uses WebEx so I would
be very interested in the final outcome - good to know that the previous
version seems to be working!

Thanks again,

Marcie Dimač, M.A. Ed.

*Please note, my email has changed to mdimac at kent.edu

Coordinator, Assistive Technology
Student Accessibility Services
Kent State University
Ground Floor, Rm. 23
DeWeese Center
P.O. Box 5190
Kent, Ohio 44242

Phone: 330-672-3391
Fax: 330-672-3763
Email: mdimac at kent.edu

www.kent.edu/sas
 
Confidentiality Notice:  This e-mail is intended only for the use of the
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On 11/3/14, 10:07 AM, "Brusnighan, Dean A." <dabrus at purdue.edu> wrote:


>Many thanks to all who replied.

>

>Marcie and Sean - The room is being used as a group meeting for the

>student's study group. (This program has many students at a distance,

>including this student.) It doesn't appear that slides are part of this

>meeting.

>

>Marcie - Thanks for checking on the possibility of JAWS script files.

>That did not occur to me.

>

>Sean - yes, everyone has to authenticate to use the system. And that part

>is accessible. After clicking the JOIN button to enter the room, that's

>when the system throws an error and hangs.

>

>Update: WebEx Support has been working with us. We have discovered that

>the error doesn't occur with a previous version of WebEx. They are

>investigating.

>

>Dean

>

>~~~~~~~~~~~~~~~~~~~

>Dean Brusnighan

>Assistive Technology Specialist

>Purdue University, Young Hall

>155 S. Grant Street

>West Lafayette, IN 47907-2108

>Phone: 765-494-9082

>dabrus at purdue.edu

>~~~~~~~~~~~~~~~~~~~

>

>

>

>-----Original Message-----

>From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu]

>On Behalf Of Sean J Keegan

>Sent: Thursday, October 23, 2014 12:58 PM

>To: Access Technology Higher Education Network

>Subject: Re: [Athen] unable to enter WebEx meeting room using screen

>reader

>

>Hi Dean,

>

>Is it possible to create a hyperlink by which the student can click on

>the link and get directed right into the WebEx meeting? It has been some

>time since I used WebEx, but I do remember receiving hyperlinks in which

>I could get immediately logged into a WebEx meeting. That said, if there

>are authentication restrictions, then you may not be able to go directly

>into the meeting.

>

>In terms of access to the slides, I think Marcie has the best solution in

>which to send those straight to the student. Otherwise, you will have to

>rely on the presenter to provide all the information during the session

>and that does not always happen.

>

>I did find the Cisco WebEx Meetings Server User Guide (ver 1.5) that

>contains some of the supported shortcut commands:

>http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/1_5/User_Guide/Use

>r_Guide_chapter_01101.html

>

>Not sure what version you may be dealing with, but perhaps that might

>help.

>

>

>In terms of other platforms that are available - I have tried using Blue

>Jeans with VoiceOver and have to say that I am pleasantly surprised. Here

>is their accessibility site

>(http://bluejeans.com/features/accessibility). Unfortunately, there is

>not much information, but I found that as a participant, I was able to

>get to many of the controls and functions in the interface just using the

>tab and arrow keys. No crazy keyboard combinations required.

>

>The only major issue I encountered was the use of modal windows (or

>dialog windows), in which I had to click on a button before continuing.

>While I could navigate to the buttons in the modal window, for some

>reason I was not able to activate the button. That said, all I was trying

>to do was leave the meeting, so closing the browser window accomplished

>the same task. I don't know if it has ALL the same features as WebEx, but

>it seemed to do basic video conferencing very well.

>

>

>Take care,

>Sean

>

>

>

>----- Original Message -----

>From: "Marcie Dimac" <mdimac at kent.edu>

>To: "ATHEN mailing list" <athen-list at u.washington.edu>

>Sent: Thursday, October 23, 2014 6:41:31 AM

>Subject: Re: [Athen] unable to enter WebEx meeting room using screen

>reader

>

>Can you have the presenter send over the slides so the student has access

>to those? Will Webex launch (so student can listen) but is just not

>allowing student to interface with program (i.e. Ask a question in chat

>or answer a poll question?)

>

>I did some quick research, seems that no script files have been written

>for webex to make it compatible with JAWS (that I could find)

>

>Just my two cents!

>

>Marcie Dimač, M.A. Ed.

>

>*Please note, my email has changed to mdimac at kent.edu

>

>Coordinator, Assistive Technology

>Student Accessibility Services

>Kent State University

>Ground Floor, Rm. 23

>DeWeese Center 

>P.O. Box 5190 

>Kent, Ohio 44242 

>

>Phone: 330-672-3391

>Fax: 330-672-3763 

>Email: mdimac at kent.edu

>

>www.kent.edu/sas 

>Confidentiality Notice: This e-mail is intended only for the use of the

>individual or entity to which it is addressed. This e-mail message may

>contain confidential information intended only for use of the individual

>or entity named. If the reader of this message is not the intended

>recipient, please do not read, use, disclose, copy or distribute this

>message and do not take any action in reliance upon it. If you have

>received this transmission in error, you are hereby notified that any

>dissemination, distribution or copying of this communication is

>prohibited. Please delete it from your system without copying or

>forwarding it, and notify the sender of the error by reply e-mail or by

>calling 330-672-3001.

>

>

>From: <Brusnighan>, "Dean A." < dabrus at purdue.edu >

>Reply-To: ATHEN mailing list < athen-list at u.washington.edu >

>Date: Thursday, October 23, 2014 at 9:30 AM

>To: ATHEN mailing list < athen-list at u.washington.edu >

>Subject: [Athen] unable to enter WebEx meeting room using screen reader

>

>

>

>Hi, 

>

>

>

>I'm looking for a fix or a workaround.

>

>

>

>A student using JAWS is unable to enter a WebEx meeting room. He is using

>JAWS 15 and tried both IE and Chrome. I replicated the problem using both

>JAWS 15 and NVDA with Firefox.

>

>

>

>Our WebEx admin is submitting a ticket. I feel I have a better chance of

>getting a resolution from all of you. Thanks for any insights you can

>share! 

>

>

>

>Dean 

>

>

>

>~~~~~~~~~~~~~~~~~~~

>

>Dean Brusnighan 

>

>Assistive Technology Specialist

>

>Purdue University, Young Hall

>

>155 S. Grant Street

>

>West Lafayette, IN 47907-2108

>

>Phone: 765-494-9082

>

>dabrus at purdue.edu 

>

>~~~~~~~~~~~~~~~~~~~

>

>

>

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