[Athen] difficulty with Pearson pdfs

[Robert Beach]

No problems here.  I order directly from Pearson and usually get the files within 2 to 3 days.  Many times I get them the same afternoon.


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
913-288-7671
rbeach at kckcc.edu

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Schneider, Karen
Sent: Thursday, February 19, 2015 1:42 PM
To: 'athen-list at u.washington.edu'
Subject: [Athen] difficulty with Pearson pdfs

Hello:

I wondered if anyone else is having difficulty accessing  Pearson Alternative Textbooks thru either Access Text Network, or thru Pearson directly. I am still waiting for books I requested at start of semester, January 5, 2015. The third party they use to send the download of the book has not gotten to me although they state they have sent it. Trying to solve this problem with my IT department, ATN and Pearson, Wamnet has been involved and ongoing. Just wanted to check in and determine if this is happening elsewhere.

Please share/advise as I feel like I'm running in circles.

Thanks,

Karen

Karen L. Schneider, MRC, CRC
Adaptive Equipment Specialist
Sinclair Community College
444 West Third Street
Dayton OH 45402
(937) 512-2136

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