[Athen] Go To Meeting accessibility

Chris Cuevas ccuevas14 at valenciacollege.edu
Thu Jul 9 11:13:13 PDT 2015

Below is the response I received from Citrix regarding the accessibility of GoToMeeting.

Hello Christopher,

Thank you for contacting Citrix Customer Care.

Currently GoToMeeting doesn't have a closed caption option for audio.

For more information about screen sharing and audio please click on the links below:



If you have any additional questions or need further clarification regarding this matter, please feel free to reply directly to this email. For any other product inquiries or technical assistance, please visit us at our Support Center at http://support.citrixonline.com. Our Support Centers include Self Help files and our Customer Care Contact Information.

All the best,

Christopher J. Cuevas
Assistive Technology Specialist
Office for Students with Disabilities
Valencia College
Office: East Campus 5-216
Phone: 407-582-2530
All People. All Voices. All Matter.

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Brian Richwine
Sent: Thursday, July 9, 2015 2:11 PM
To: Access Technology Higher Education Network
Subject: Re: [Athen] Go To Meeting accessibility

Please post to list. - Thanks!

On Wed, Jul 8, 2015 at 2:26 PM, Heidi Scher <hascherdss at gmail.com<mailto:hascherdss at gmail.com>> wrote:
Hello all!
I'm curious to know what access issues you are aware of regarding GoToMeeting? Some staff from our Global Campus have asked to meet regarding concerns in the VPAT. I'd rather address any actual access barriers that are known to exist.
Your input would be greatly appreciated!!

Heidi Scher, M.S., CRC
Associate Director
Center for Educational Access
University of Arkansas
ARKU 209
Fayetteville, AR 72701
479.575.7445<tel:479.575.7445> fax
479.575.3646<tel:479.575.3646> tdd

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