[Athen] installing AT on Surface Pro 3

Todd Schwanke todd.schwanke at wisc.edu
Fri May 8 08:30:36 PDT 2015

Hi All:

When you respond on this thread, it please confirm the model (3 vs. Pro 3) and the processor.

· Surface 3 (Intel Atom processor) with Windows 8.1

· Surface Pro 3 (Intel i3, i5, or i7) With Windows 8.1 Pro

This will be particularly important if some of the AT works on certain models and not others.


From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Humbert, Joseph A
Sent: Friday, May 08, 2015 10:19 AM
To: 'Access Technology Higher Education Network'
Subject: Re: [Athen] installing AT on Surface Pro 3

Hi all,

This issue’s seem strange to me. I own a Surface Pro 3. It is a fully functional laptop with windows 8.1 Pro, 4 GB of memory, and a Core i3 processor (i3-4020Y).

The DNS issue may be due to the audio card or the onboard graphics card (Intel HD Graphics 4200/4400). I’m not sure What “apps aren’t built to support Surface Pros” is supposed to mean. Are their apps not meant to be installed on laptops or desktops with low grade specs?


Joe Humbert
Principal Accessibility Analyst
Assistive Technology and Accessibility Centers

Indiana University
University Information Technology Services
535 W Michigan Street, IT 210 F
Indianapolis, IN 46202
johumber at iu.edu<mailto:johumber at iu.edu>

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Liza Eldred
Sent: Friday, May 8, 2015 10:59 AM
To: Access Technology Higher Education Network
Subject: Re: [Athen] installing AT on Surface Pro 3


Funny, I just tried to load Dragon Naturally Speaking v. 13 onto a student's Surface Pro 3 yesterday and ran into the same problem. We received an error message and were not able to load it. I am in the process of contacting Nuance today. There is very little information on their website, or at least that I could find.


Liza Eldred
Assistive Technology Specialist
Assistive Computer Technology Service
Services to Students with Disabilities
MacEwan University
7-198D-2, 10700 - 104 Avenue
Edmonton, AB (780) 497-5826
Fax: 780-497-4018
cherniwchanl at macewan.ca<mailto:cherniwchanl at macewan.ca>

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Hi Robert,

I’ve tried installing Claro Read onto a student’s Surface Pro and unfortunately it was not able to load. Claro Software later informed me that their apps aren’t built to support Surface Pros or similar products at this time.

All the best,

Christopher J. Cuevas
Assistive Technology Specialist
Office for Students with Disabilities | Valencia College<http://www.valenciacollege.edu/osd>
Office: East Campus 5-216
Phone: 407-582-2530
All People. All Voices. All Matter.

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Robert Beach
Sent: Friday, May 08, 2015 9:18 AM
To: Access Technology Higher Education Network (athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>)
Subject: [Athen] installing AT on Surface Pro 3

Hi all,

Have any of you tried installing assistive tech such as Read&Write on a Surface Pro 3? If so, what technologies did you use and how did that go?


Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS 66112
rbeach at kckcc.edu<mailto:rbeach at kckcc.edu>

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