[Athen] FW: ABBYY Errors

Al Puzzuoli alpuzz at msu.edu
Tue Sep 22 12:09:30 PDT 2015

Hi everyone,
Still struggling with some ABBYY Finereader 12 issues here. We are getting a handle on the file size problems, but occasionally seeing the symptoms described below. Has anyone else seen similar things and if so, what is the fix?


Sent: Tuesday, September 22, 2015 2:05 PM
To: Al Puzzuoli <alpuzz at msu.edu>
Subject: ABBYY Errors

Al, Here are the three main errors we have been experiencing thus far with the new ABBYY. Please let me know if you have any questions. 1.The image of the page is available, but ABBYY will not allow the page to be recognized and this notice pops up: "\processing\database processing data.cpp" 2.The entire page is missing and a white screen has replaced the image of the text reading: "Cannot open file. The file may be corrupted" - Then lists location of file 3.A box pops up while working on the book not on the image of the page or in the book. Work cannot be done until ABBYY is "ctrl+alt+deleted" and closed. The message reads: "Cannot access document T:\2015\Fall 2015\Recognize\Language Files\01 ch3-ch4 99-193. Either access is denied, or the document is corrupted. Please close the document." Thanks for your help,
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