[Athen] Accessible Medical Heath Record and Billing Software

[Bossley, Pete]

Ohio State uses the MyChart product in our Medical Center for patient access. While it isn’t perfect, it is somewhat workable for screen reader reliant users. Some of their menus aren’t coded properly; they fail to set roving tabindex or manage/trap for focus changes so users have to go hunting for the menu items and can walk off the drop-down. But at least the top-level items report that they have sub-items.
Their iOS app is actually surprisingly accessible but that is likely due to their heavy reliance on native UIKit elements.
That having been said, I have no idea what the backend looks like. My guess would be… Well, I’ll leave my cynicism out for now.
Best,

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Howard Kramer
Sent: Tuesday, August 9, 2016 2:12 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Accessible Medical Heath Record and Billing Software

Thanks Sean. Seems that EPIC - or at least parts of it - maybe offer at least some accessibility (based on the other comment).

-Howard

On Tue, Aug 9, 2016 at 11:50 AM, Sean Keegan <skeegan at ccctechcenter.org<mailto:skeegan at ccctechcenter.org>> wrote:
Hi Howard,

I did a bit of investigation around this topic about 18 months ago and the short version was that the applications that offered a student- and staff-facing web-based interface had numerous accessibility issues and could be very difficult to use. For institutions that provide health center services via web-based applications, (IMO) this is just a lawsuit waiting to happen.

That said, I do know that my old health provider did license part of the EPIC platform for the patient portal and there was decent documentation on how to support access to that UI via assistive technologies. JAWS and ZoomText were the two AT applications that seemed to get mentioned the most in the product documentation and instructions for use were also part of the UI.

Take care,
sean


On Mon, Aug 8, 2016 at 3:08 PM, Corey, Kirk <kirk-corey at uiowa.edu<mailto:kirk-corey at uiowa.edu>> wrote:
Hi, Howard.  I don’t have a ton of info here, but I did see a screen reader demo of Epic’s MyChart module (patient portal) recently.  It seemed pretty usable in the demo, and the individual showing the software indicated that he was pleased with the accessibility of the software.

I also noticed that the NFB had issued a call for comments on accessibility of EHR software in 2014 (http://nfbnet.org/pipermail/humanser_nfbnet.org/2014-August/002988.html) – I didn’t find any summary of the results, however.

Hope this helps,

Kirk

From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu<mailto:athen-list-bounces at mailman13.u.washington.edu>] On Behalf Of Howard Kramer
Sent: Monday, August 08, 2016 1:13 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: [Athen] Accessible Medical Heath Record and Billing Software

This may be a bit out of scope of this list ....

One of the departments on our campus is looking at medical billing/management software such as EPIC, NueMD, iSalus, Point-n-Click, and Counselear. Supposedly, none of these products are accessible. Is anyone familiar with any of this software or know of any medical record/billing software that is accessible.

Thanks,
Howard

--
Howard Kramer
Conference Coordinator
Accessing Higher Ground
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cell: 720-351-8668<tel:720-351-8668>


Join us for the Accessing Higher Ground Conference<http://accessinghigherground.org/> in Denver, Colorado,  Nov 14-18, 2016.  Request for proposals will be announced at the beginning of March.



Complete program information and registration is open for our full line-up of webinars, AHEADtoYOU!<http://ahead.org/learn/virtual-learning/webinars> And the Technology Access Series<http://ahead.org/learn/virtual-learning/at_webinars_15_16>.  Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.



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--
Howard Kramer
Conference Coordinator
Accessing Higher Ground
303-492-8672
cell: 720-351-8668


Join us for the Accessing Higher Ground Conference<http://accessinghigherground.org/> in Denver, Colorado,  Nov 14-18, 2016.  Request for proposals will be announced at the beginning of March.



Complete program information and registration is open for our full line-up of webinars, AHEADtoYOU!<http://ahead.org/learn/virtual-learning/webinars> And the Technology Access Series<http://ahead.org/learn/virtual-learning/at_webinars_15_16>.  Site capacities for all webinar events is limited; please register at your earliest convenience for the largest selection.



Not yet a member of AHEAD?  We welcome you to join AHEAD now.<http://ahead.org/join/become-a-member>

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