[Athen] issues with latest release of JAWS

Heidi Scher hascherdss at gmail.com
Wed Jul 26 11:42:19 PDT 2017


Robert,

Isn't that typical for new or updated technology - to throw curve balls at
us? When JAWS 18 first came out it was having major problems crashing if
used with Microsoft Edge. Wonder if this is a similar type issue?

Heidi

+++++++++++++++
Heidi Scher, M.S., CRC
Associate Director - Assistive Technology --- Center for Educational Access
University of Arkansas --- 209 ARKU --- Fayetteville, AR 72701
479.575.3104 ph --- 479.575.7445 fax --- 479.575.3646 tdd
+++++++++++++++

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+++++++++++++++
Heidi Scher, M.S., CRC
Associate Director
Center for Educational Access
University of Arkansas
ARKU 209
Fayetteville, AR 72701
479.575.3104
479.575.7445 fax
479.575.3646 tdd
+++++++++++++++

On Wed, Jul 26, 2017 at 8:39 AM, Robert Beach <rbeach at kckcc.edu> wrote:


> Hey all,

>

>

>

> Is it just me or have others been having issues with the latest release of

> JAWS? I’m running version 18.0.4104 and it is giving me problems when

> working with File Explorer to access drives and folders/files. For example,

> I go to a flash drive and open a file. When I close the file, the flash

> drive is still open, but it says unavailable. I cannot access any other

> file there nor can I close the window. I can open another copy of File

> Explorer and get to the drive again, but the original window stays open.

>

>

>

> Also, first letter navigation doesn’t work correctly. For example, I go to

> a folder and want to move to a file named “Robert”. When I type “ro” it

> takes me to the first file that starts with “r” but will not accept the “o”

> and find “Robert”. I have to keep typing “r” until it gets through all of

> the “r” files that preceed “Robert”.

>

>

>

> If I load JAWS 17 or NVDA, I do not have this problem. It just started

> when I upgraded my version of JAWS 18 to the latest version.

>

>

>

>

>

>

>

> Robert Lee Beach

>

> Assistive Technology Specialist

>

> Kansas City Kansas Community College

>

> 7250 State Avenue

>

> Kansas City, KS 66112

>

> Phone: 913-288-7671 <(913)%20288-7671>

>

> Email: rbeach at kckcc.edu

>

>

>

> _______________________________________________

> athen-list mailing list

> athen-list at mailman13.u.washington.edu

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>

>

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