[Athen] Fw: [ITACCESS] Missing Captions on Videos in Canvas

Stephanie Lazarus slazar at umbc.edu
Thu Jun 15 07:33:01 PDT 2017


It appears to have been resolved, thanks for the alert and work-around.

On Wed, Jun 14, 2017 at 6:34 PM, Laura Hamrick <Laura.R.Hamrick at colorado.edu

> wrote:



> Thanks Amy for the suggestion of submitting feedback -- I hope YouTube

> fixes this issue soon.

>

>

>

> If anyone needs a short-term workaround, I just wanted to point out that

> you can display captions using Amara.org’s embedded player as a substitute

> for the YouTube embedded player. The only caveat is that you need to have a

> copy of the video’s caption file that you can upload to Amara’s website, so

> this is problematic if you don’t own the video.

>

>

>

> Detailed steps:

>

> 1. Log into your Amara.org account (or create one).

> 2. Go to “Subtitle Video <http://amara.org/en/videos/create/>”.

> 3. Enter the YouTube URL you want to use, click “Begin”.

> 4. On the left side of the page that loads for the video, click the

> “Upload them directly” link to upload your .srt file. (If you’re lucky,

> there will be a “Languages” section that says “English”, which means that

> someone has already uploaded English captions for that particular video.)

> 5. Once that is done, click “Get Embed Code” next to the “Language”

> header in that left sidebar.

> 6. Paste that code into your HTML to replace the YouTube embed code.

>

>

>

> Best,

> Laura

>

>

>

>

>

> *-- *

>

> *Laura Hamrick*

>

> Captioning and Accessibility Coordinator

>

> Office of Information Technology

>

> University of Colorado Boulder

>

> laura.r.hamrick at colorado.edu

>

> (303) 735-5782

>

>

>

>

>

>

>

> *From: *athen-list <athen-list-bounces at mailman13.u.washington.edu> on

> behalf of "Rovner, Amy" <arovner at shoreline.edu>

> *Reply-To: *Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Date: *Wednesday, June 14, 2017 at 2:42 PM

> *To: *Promoting Accessible IT in Higher Education <

> accessibleit at u.washington.edu>, Access Technology Higher Education

> Network <athen-list at u.washington.edu>

> *Subject: *[Athen] Fw: [ITACCESS] Missing Captions on Videos in Canvas

>

>

>

> Hello All,

>

>

>

> Wanted to spread this news far and wide in the hopes of putting massive

> pressure on YouTube to fix the issue.

>

>

>

> Short story - YouTube made an update yesterday that broke the ability for

> captions to be viewed on any embedded videos. As a result they are not

> showing on videos in our Canvas classrooms (and it's finals week here!),

> captions are not showing up on all of our public-facing videos on our

> college website and elsewhere.

>

>

>

> This is a HUGE accessibility issue. When I checked earlier today, it

> hadn't made it onto their list of "Known Issues." It's bit tough to reach

> a human at YouTube but I did send them a note on their "Provide Feedback"

> link at the bottom of most pages. There is a bit of chatter on stack

> overflow.com (as you can see in the message below) but nothing elsewhere

> that I could find.

>

>

>

> I want to make sure they are aware of the issue, its implications about

> accessibility and how it should be their #1 priority to fix but I think

> they need to hear from more a11y's. Can you chime in?

>

>

>

> Thanks in advance,

>

>

>

> Amy

>

>

>

> Amy Rovner, MPH RD

>

> Accessible IT Coordinator

>

> eLearning Instructional Designer

>

> Associate Faculty Nutrition

>

> Shoreline Community College

>

>

> ------------------------------

>

> *From:* The EDUCAUSE IT Accessibility Constituent Group Listserv <

> ITACCESS at LISTSERV.EDUCAUSE.EDU> on behalf of Art Morgan <

> 000000147f6d97a2-dmarc-request at LISTSERV.EDUCAUSE.EDU>

> *Sent:* Tuesday, June 13, 2017 4:32 PM

> *To:* ITACCESS at LISTSERV.EDUCAUSE.EDU

> *Subject:* Re: [ITACCESS] Missing Captions on Videos in Canvas

>

>

>

> It looks like YouTube re-introduced a bug in their player yesterday, when

> updating their iframe Player API. See:

>

> https://stackoverflow.com/questions/44527024/youtube-

> subtitles-not-showing-for-embeded-video-even-the-button-is-missing

>

>

> <https://stackoverflow.com/questions/44527024/youtube-subtitles-not-showing-for-embeded-video-even-the-button-is-missing>

>

> Youtube subtitles not showing for embeded video - even the button is

> missing

> <https://stackoverflow.com/questions/44527024/youtube-subtitles-not-showing-for-embeded-video-even-the-button-is-missing>

>

> stackoverflow.com

>

> For all videos with subtitles are missing (even the button) when you embed

> the video in iframe (directly or by API) The google-example:

> https://support.google.com/youtube/answer/171780?hl=en If you

>

>

>

> They will probably fix it eventually, but this is one of the hazards of

> using YouTube; they are constantly changing their APIs, and their

> developers and QA team don't always have accessibility (or usability)

> top-of-mind. If it's any consolation, it looks like this is happening with

> all YouTube embeds, not just on Canvas, so they are probably hearing a lot

> of screaming right now from accessibility-minded folks.

>

> No video player is perfect, but if you care about accessibility this is

> another example of why to use video players that are designed for

> accessibility, like the CaptionSync Smart Player

> <http://www.automaticsync.com/captionsync/captioning-tools/captionsync-smart-player/>,

> or the Able Player <http://ableplayer.github.io/ableplayer/>.

>

> Art

>

> Art Morgan

>

> art at automaticsync.com

>

> Automatic Sync Technologies

>

> www.automaticsync.com

>

> 1-877-AST-SYNC

>

> direct: 1-877-278-7962 ext. 717 <(877)%20278-7962>

>

> On 6/13/17 2:42 PM, Pope, Stephanie wrote:

>

> Hello Everyone,

>

>

>

> We are having an issue with captions being an option on videos embedded

> within Canvas. Has anyone heard anything about this issue? All we know is

> based on a thread in the community about Missing Captions

> <https://community.canvaslms.com/thread/8277>. Does anyone have any other

> information?

>

>

>

> Thanks for any information,

>

>

>

> Stephanie Pope

>

> Instructional Media Accessibility Consultant

>

> Universal Design Center

>

> *Department of Academic Resources and Planning*

>

> California State University, Northridge

>

> stephanie.pope at csun.edu | 818.677.4430 <(818)%20677-4430>

>

> ********** Participation and subscription information for this EDUCAUSE

> Constituent Group discussion list can be found at http://www.educause.edu/

> discuss.

>

>

> ********** Participation and subscription information for this EDUCAUSE

> Constituent Group discussion list can be found at http://www.educause.edu/

> discuss.

>

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>



--
*Stephanie Lazarus*
Accessibility Manager and ADA/Section 504
<http://humanrelations.umbc.edu/disabilitysec-504/> Coordinator
University of Maryland, Baltimore County (UMBC)
1000 Hilltop Circle M/P 218
Baltimore, MD 21250
*410-455-5745*

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