[Athen] Live Scribe smart pen issues

Hackett, Connie cmhackett at stcc.edu
Mon Aug 27 10:14:05 PDT 2018


On Amazon the Echo pen 2GB is $163.00 and the Livescribe 3 pen is $134.00.

On Mon, Aug 27, 2018 at 12:37 PM, Robert Spangler <rspangler1 at udayton.edu>
wrote:


> We currently have the Echo pens and haven't experienced many issues with

> them, but yes the desktop software has been a real pain in the neck. What

> are the differences between the Livescribe 3 pen and Echo pen? Is there a

> significant cost difference?

>

>

> On Fri, Aug 24, 2018 at 6:44 PM Connie Hackett <cmhackett at stcc.edu> wrote:

>

>> We were having all kinds of issues with the echo pens so we switch to the

>> Livescribe 3 pens which are great. These pens work with an app on

>> smartphones. Our students love them and we are in the process of purchasing

>> more of these pens to loan out to our students.

>>

>> Sent from my iPhone

>>

>> On Aug 24, 2018, at 6:13 PM, Leyna Bencomo <lbencomo at uccs.edu> wrote:

>>

>> I gave up on getting Echo desktop for students on my loaned smart pens.

>> Too many issues. It’s been awhile since I have tried. Currently, I lend

>> out pens every semester. Students use them to take notes and record. They

>> use the paper notebook and the pen to listen. We don’t use the upload to

>> the computer for anything. At the end of the semester, if they request it,

>> I will copy the pen to an audio pdf for them and give it to them. I erase

>> the pens every semester and we move on.

>>

>>

>>

>> If a student buys their own personal pen, that is a different story but

>> for loaners, the accommodation is to help with notetaking. They get that

>> benefit using the notebook and pen without Echo desktop. The virtual

>> notebooks are nice but most of my students buy the $8.25 3-subject physical

>> notebook and find that sufficient.

>>

>>

>>

>> Regards,

>>

>>

>>

>> Leyna Bencomo

>>

>> Assistive Technology Specialist

>>

>> Office of Information Technology

>>

>> *University of Colorado Colorado Springs*

>>

>> 1420 Austin Bluffs Parkway, EPC 215

>>

>> Colorado Springs, CO 80918

>>

>> (719) 255-4202 / lbencomo at uccs.edu

>>

>> http://www.uccs.edu/~it/

>>

>> <image002.png>

>>

>>

>>

>> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

>> Behalf Of *Hegney, Shaun

>> *Sent:* Friday, August 24, 2018 3:05 PM

>> *To:* 'athen-list at u.washington.edu' <athen-list at u.washington.edu>

>> *Subject:* Re: [Athen] Live Scribe smart pen issues

>>

>>

>>

>> Hmm I’ve had similar issues in the past I’ve had some luck with

>> reinstalling echo desktop. I’ve also had to back up a pen and then reset /

>> update the firmware.

>>

>>

>>

>> *Shaun Hegney*

>>

>> *Program Specialist 2*

>>

>> Disability Support Services

>>

>> Spokane Falls Community College

>>

>> (509)-533-3544

>>

>> Shaun.Hegney at sfcc.spokane.edu

>>

>>

>>

>>

>>

>> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

>> Behalf Of *Kluesner, Bryon

>> *Sent:* Friday, August 24, 2018 1:59 PM

>> *To:* 'athen-list at u.washington.edu' <athen-list at u.washington.edu>

>> *Subject:* [Athen] Live Scribe smart pen issues

>>

>>

>>

>> Hi all,

>>

>>

>>

>> I am having difficulties with live scribe not letting a student update

>> her pen. She gets an error message that her existing account is not valid.

>> She just registered the pen yesterday and the Echo desktop is giving her

>> problems. I was able to archive and share her nots from my Echo desktop,

>> but her Echo desktop will not recognize the pen.

>>

>>

>>

>> Any suggestions or advise?

>>

>>

>>

>> As always, thanks!

>>

>>

>>

>> Bryon

>>

>>

>>

>> *Bryon Kluesner, RhD*

>>

>> *Adaptive Technology Coordinator*

>>

>> *Disability Resource Center*

>>

>> *Adjunct Professor*

>>

>> *College of Health, Education & Professional Studies*

>>

>> <image003.png>

>>

>> *The University of Tennessee at Chattanooga*

>> 103 Frist Hall

>> 615 McCallie Avenue, Dept. 2953

>>

>> Chattanooga, TN 37403

>>

>>

>>

>> (423) 425-4006 | utc.edu/drc

>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.utc.edu%2Fdean-students&data=02%7C01%7Clbencomo%40uccs.edu%7C7ea5b18b306344dde3c908d60a06464c%7C529343fae8c8419fab2ea70c10038810%7C1%7C0%7C636707419404490803&sdata=Hv7x2l3rPpe5PGvGmi2rZJvRgU%2FMFCXFupKqQv0m2zo%3D&reserved=0>

>>

>>

>> *A member of the **Division of Student Development*

>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.utc.edu%2Fstudent-development&data=02%7C01%7Clbencomo%40uccs.edu%7C7ea5b18b306344dde3c908d60a06464c%7C529343fae8c8419fab2ea70c10038810%7C1%7C0%7C636707419404500820&sdata=DvzK3u4GiwDotwGGOcvCiMnfGnbZGoWhz3x0hCGy5L4%3D&reserved=0>

>>

>>

>>

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>

> --

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302

> Phone: 937-229-2066

> Fax: 937-229-3270

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>

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--
Connie Hackett
Assistive Technology Technician
Springfield Technical Community College
413.755.4082
cmhackett at stcc.edu

--
*SPRINGFIELD TECHNICAL COMMUNITY COLLEGE**IMPORTANT:  The information
contained in this e-mail is intended solely for the person or entity to
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