[Athen] Issue with Firefly/Kurzweil 3000

Kluesner, Bryon Bryon-Kluesner at utc.edu
Fri Mar 23 08:00:09 PDT 2018

Thanks Todd,

I will double check with the student on whether they are using a Mac and update to the current patch and see if this works.


From: athen-list [mailto:athen-list-bounces at mailman13.u.washington.edu] On Behalf Of Todd Schwanke
Sent: Friday, March 23, 2018 10:49 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Issue with Firefly/Kurzweil 3000

Hi Byron:

We experienced this with Mac users back in November 2016. It is likely saying "circumflex". Updating to the current patch fixed it. Seemed to have something to do with the OCR processing, and it only occurred in the Mac version at that time.

Todd Schwanke
McBurney Disability Resource Center

From: athen-list <athen-list-bounces at mailman13.u.washington.edu<mailto:athen-list-bounces at mailman13.u.washington.edu>> On Behalf Of Kluesner, Bryon
Sent: Friday, March 23, 2018 8:52 AM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] Issue with Firefly/Kurzweil 3000

HI all,

A student who uses Kurzweil 3000 on his laptop stated that every time the voice gets to quotation marks and occasionally apostrophes, it will say "circumplex" no matter what voice or item he is trying to have read to him. Has anyone else experienced this? If so, is there a fix?



Bryon Kluesner, RhD
Adaptive Technology Coordinator
Disability Resource Center
Adjunct Professor
College of Health, Education & Professional Studies

The University of Tennessee at Chattanooga
103 Frist Hall
615 McCallie Avenue, Dept. 2953
Chattanooga, TN 37403

(423) 425-4006 | utc.edu/drc<http://www.utc.edu/dean-students>

A member of the Division of Student Development<http://www.utc.edu/student-development>

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