[Athen] Reliability and effectiveness of Compliance Sheriff by Cyxtera

[Bourne, Sarah (MASSIT)]

No automated accessibility testing product is sufficient by itself.  Depending on how you count, and whether you're testing content or applications, automated tools can only identify 30-40% of problems by themselves.  If you're trying to do a formal, thorough audit, you end up using a handful of different tools in addition to manual testing and testing with users of assistive technologies.

An enterprise-type tool like Compliance Sheriff is good for monitoring for trends, such as increasing or decreasing defects over time, and for targeted tasks, such as making sure headings are being used or that images have alternative text.  (Even then a human then has to check to be sure the headings are being used appropriately and the alternative text is an actual replacement for the image.)  They can be very helpful for assigning remediation tasks and making sure they're followed up on.  I haven't looked at this product in a while, so I'm not sure what kind of features they have for that.

If you're looking for tools to help you test specific sites or pages, there a lot of free tools that will be just as effective.  If you're looking for something to help you manage an organization-wide monitoring and remediation program, then Compliance Sheriff or other validation management systems may be a big help.  Others include Accessibility Management Platform (AMP) by Level Access, Rational Policy Tester by IBM, and Worldspace (WorldSpace Attest, WorldSpace Assure, WorldSpace Comply) by Deque.

sb
Sarah E. Bourne
Director of IT Accessibility
Executive Office of Technology Services and Security (EOTSS)
1 Ashburton Place, 8th Floor, Boston, MA 02108
Office: (617) 626-4502
sarah.bourne at mass.gov  |  www.mass.gov/eotss<http://www.mass.gov/anf/research-and-tech/oversight-agencies/itd/>

From: athen-list [mailto:athen-list-bounces at mailman12.u.washington.edu] On Behalf Of David Andrews
Sent: Tuesday, May 22, 2018 9:26 PM
To: Access Technology Higher Education Network
Subject: Re: [Athen] Reliability and effectiveness of Compliance Sheriff by Cyxtera

It is considered to be a good product.  It is one of the four or five enterprise-level products in this area.  Each has strengths and weaknesses, and its own style.

Dave

At 06:42 PM 5/22/2018, you wrote:

Does anyone know about the effectiveness of this product? How reliable/usable is it for checking the accessibility of sites?

Thanks,
Howard

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