[Athen] Live Scribe 3 Smart Pens

Jane Berk BerkJ at macewan.ca
Wed Sep 5 08:21:55 PDT 2018

You should check out the Sonocent app for the phone or iPad.


It’s awesome. I would say most of our students are very happy Sonocent users. The Echo pens have some advantages in some situations, but honestly, they are quite finicky and break so easily.

Jane Berk
AT Educational Assistant
Assistive Computer Technology Service
Services to Students with Disabilities
MacEwan University
Room 7-198 D3 CCC
10700 - 104 Avenue
Edmonton, AB T5J 4S2
E: berkj at macewan.ca<mailto:berkj at macewan.ca>
T: 780-497-5826
F: 780-497-4018


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From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Leyna Bencomo
Sent: Wednesday, September 5, 2018 9:06 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Live Scribe 3 Smart Pens

Years ago, I bought several Echo pens and many of the shafts (bottom half of the pen) cracked slightly and made the recordings noisy. Livescribe told me it was a defect and they sent me new shafts with instructions on how to replace. They were polite, accommodating and quick to respond. I was very impressed.

Now, I recently contacted via their chatline to ask how soon we could expect more pens since everyone needs them at the beginning of the fall semester. I asked what was going on and why they had a shortage. I was treated rather sarcastically and was told I guess it’s because “everybody needs them at the beginning of the fall semester.”

Not a friendly response. However, I have not found anything that will do the job as well as the Echo pen. Students claim that their grades improve significantly after they start using the smartpen. Those that can afford it, buy them.

Sonocent seems cumbersome to me with all its colors and the need for a laptop in the class. But I haven’t actually asked students to try it. I know people think it has a coolness factor but does it really help with actual grades?

Leyna Bencomo
Assistive Technology Specialist
Office of Information Technology
University of Colorado Colorado Springs
1420 Austin Bluffs Parkway, EPC 215
Colorado Springs, CO 80918
(719) 255-4202 / lbencomo at uccs.edu<mailto:lbencomo at uccs.edu>
[sig logo small]

From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Robert Spangler
Sent: Wednesday, September 5, 2018 7:37 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: Re: [Athen] Live Scribe 3 Smart Pens

They're an irritating company in general. It's almost as if they're not interested in selling their products. We use a purchasing system here, to which we must add suppliers, and they have not been working with us at all - as if they're ignoring our emails. I imagine that most institutions have such a purchasing system, so it shouldn't be too unusual. I was forced to purchase from other sources like Amazon. If this were for my personal life, I'd boycott them completely.

On Fri, Aug 31, 2018 at 11:58 AM Doug Hayman <dhayman at uw.edu<mailto:dhayman at uw.edu>> wrote:
I was buying the Echo directly from Livescribe.com a few months ago.

They have been an irritating company to deal with over the years. A few Echo devices we'd loan out all had the screens fail on them with the company offering what, $67 to trade in for another one.

They have had the wireless one come an go in a short span of time and used to have a pro-pack with pen and 4 notebooks but haven't found that one recently.

Some of our DO-IT Scholars have been more interested in using Sonocent.

On Fri, Aug 31, 2018 at 8:39 AM, Matson, Eric (ecmatson at uidaho.edu<mailto:ecmatson at uidaho.edu>) <ecmatson at uidaho.edu<mailto:ecmatson at uidaho.edu>> wrote:
Hi all,

New to the list, so I apologize if this topic has already been covered. I currently have students waiting for a smart pen as a note taking accommodation. We have been using the Live Scribe Echo, but when I went to buy more yesterday, every place is sold out. The students have already been waiting for two weeks, thanks to an Amazon shipping error that’s looking more and more like will end up being refunded. With all that in mind I started looking into the Live Scribe 3, but have some concerns, so was wondering if anyone has used that model?

My main concern is the 3 doesn’t have a built in mic, so the student would have to use their phone to record audio. Looking at reviews, the app that goes with the pen is a battery hog, so I’m worried about students having enough phone charge to get through back to back lectures. We could include that access to power as part of their accommodation, but that doesn’t change the fact that the student then has to make sure they have their phone and charger at all times.

Thanks for any input!

Eric Matson | Assistive Technology Specialist
Center for Disability Access and Resources
Division of Student Affairs
The University of Idaho
Phone: 208.885.6307 | ecmatson at uidaho.edu<mailto:ecmatson at uidaho.edu>| Bruce M. Pitman Center 127
Fax: 208.885.9404
Campus Zip: 4257

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Doug Hayman <dhayman at u<mailto:dhayman at u.washington.edu>w.edu<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fw.edu&data=02%7C01%7Clbencomo%40uccs.edu%7C3cfc3fba15284b82eaa908d613351ee0%7C529343fae8c8419fab2ea70c10038810%7C1%7C0%7C636717516214375674&sdata=9FoQiVX%2B%2FtnJKjHxuObylUBa%2BlVM8RFBjozYp0PyU4A%3D&reserved=0>>
Senior Computer Specialist
DO-IT Program (Disabilities, Opportunities, Internetworking, Technology)
UW Technology Services
Box 354842
Seattle, WA 98195
(206) 221-4165
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Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu<mailto:rspangler1 at udayton.edu>
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgo.udayton.edu%2Flearning&data=02%7C01%7Clbencomo%40uccs.edu%7C3cfc3fba15284b82eaa908d613351ee0%7C529343fae8c8419fab2ea70c10038810%7C1%7C0%7C636717516214395691&sdata=Mtt1tviUGFfJcKgX5JtR7vkt5AhKfrWvHxTbOv0PiJE%3D&reserved=0>
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