[Athen] Unable to open a chapter once broken out

Susan Kelmer Susan.Kelmer at colorado.edu
Thu Sep 6 09:49:33 PDT 2018

Re-extract the original from the file and see if it works. It may have just had a wonky save. (This is why I don’t ever get rid of the original file/files I get from the publisher.)

Susan Kelmer
Alternate Format Production Program Manager
Disability Services
University of Colorado Boulder

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Robert Spangler
Sent: Thursday, September 06, 2018 10:34 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [Athen] Unable to open a chapter once broken out


We have broken a book into chapters but when attempting to OCR them, we notice that one of the chapters will not open. It says that there is an error in the file; that it is damaged and cannot be repaired. Has anyone run into this issue before and how did you solve it?


Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu<mailto:rspangler1 at udayton.edu>
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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