[Athen] Panasonic High-speed scanner repair?

[Dan Comden]

I have a backup scanner. But I'm guessing many shops don't have that option.
So many devices are considered to be commodity items, even scanners that
cost many times more than my first three cars....the result is that the
companies just want us to buy a new scanner.

Setting aside the entire discussion of "why should we be scanning something
that we know exists in digital format already" (which is not a simple
exercise), should we start a conversation about sharing scanner duties? I
know ours sits idle for most of its life. I would be willing to discuss a
way to leverage our idle scanner if we can share the outputs of others.

Ok, gang, discuss :)

On Mon, Apr 8, 2019 at 2:18 PM Andrea L. Dietrich <adietrich at cornell.edu>
wrote:


> I would try emailing their Repair Request account. There’s an email link

> at

>

> https://shop.panasonic.com/supportservice.

>

>

>

> Good luck!

>

>

>

> --------------------------

>

> Andrea Dietrich

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> She / Her / Hers

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> Accommodation Specialist

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> Student Disability Services

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> Cornell University

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> Cornell Health, Level 5

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> 110 Ho Plaza

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> Ithaca, NY 14853

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> Email: adietrich at cornell.edu

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> Phone: (607) 254-4545

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> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Susan Kelmer

> *Sent:* Monday, April 8, 2019 4:25 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] Panasonic High-speed scanner repair?

>

>

>

> We have a 5 year old Panasonic high-speed scanner that apparently needs

> repair.  Does anyone have any idea how I’d find a repair site?  The

> Panasonic website has been pretty unhelpful. Note: we are in Colorado.

>

>

>

> *Susan Kelmer*

>

> *Alternate Format Production Program Manager*

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> *Disability Services*

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> *University of Colorado Boulder*

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> *303-735-4836*

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-- 
-*- Dan Comden                       danc at uw.edu <danc at washington.edu>
    Access Technology Center   www.uw.edu/itconnect/accessibility/atl/
    University of Washington      UW Information Technology
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