[Athen] Have you had issues with JAWS authentication using site license?

[Walton, Vicki]

Khaleel,

We had to put our JAWS on its own server as each time it was updated, it would mess up our JAWS authentication. Once we did that, we have had no issues.



[Visit the CBC Website]<https://www.columbiabasin.edu/>

Vicki Walton (They/Them)
Assistive Technology Center
509.542.4428, or ext. 2428
2600 N. 20th Ave., Pasco, WA 99301
[Follow CBC on Facebook]<https://www.facebook.com/columbiabasincollege> [Follow CBC on Instagram] <https://www.instagram.com/cbcollege>  [Follow CBC on Twitter] <https://www.twitter.com/cbcollege>  [Follow CBC on YouTube] <https://www.youtube.com/columbiabasincollege>  [Follow CBC on Snapchat] <https://www.snapchat.com/add/cbchawkssnaps>
[We All Soar Together]


From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Khaleel Eksheir
Sent: Tuesday, December 03, 2019 7:22 AM
To: athen-list at u.washington.edu
Subject: [Athen] Have you had issues with JAWS authentication using site license?

CAUTION: This email originated outside Columbia Basin College. Do not click links or open attachments unless you know the content is safe. Questions? Call the IS Helpdesk at x2353 or email ishelp at columbiabasin.edu<mailto:ishelp at columbiabasin.edu>.
Hello,

We have been having an issue with JAWS licenses. JAWS authenticate with the server license but we’ve had issues authenticating multiple times this year. Each time we had to restart the server license. I was wondering if this issue is appearing for other institutes.

Please, let me know if you had a bad experience with JAWS authentication using site license servers.

Thank you,
Khaleel



Khaleel Eksheir, MSc.ESM | Assistive Technology Specialist
UNC Charlotte | Fretwell 230Q | Office of Disability Services
9201 University City Blvd. | Charlotte, NC 28223
Phone: (704) 687-0042 | Fax: (704) 687-1395
khaleel.eksheir at uncc.edu<mailto:khaleel.eksheir at uncc.edu> | Free/Busy Calendar<https://calendar.google.com/calendar/embed?src=keksheir%40uncc.edu&ctz=America/New_York> | http://www.ds.uncc.edu<http://www.ds.uncc.edu/>

[https://docs.google.com/uc?export=download&id=1cSPT5fDiMAQrANe-qWBhsBGXKdcH4Y6T&revid=0B74iU2GbRUUxSWJtTUZUS29IdEhGR1phWnhRRFphcmRrN253PQ]

If you are not the intended recipient of this transmission or a person responsible for delivering it to the intended recipient, any disclosure, copying, distribution, or other use of any of the information in this transmission is strictly prohibited. If you have received this transmission in error, please notify me immediately by reply e-mail or by telephone at 704-687-0042. Thank you
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 13559 bytes
Desc: image001.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 646 bytes
Desc: image002.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 1013 bytes
Desc: image003.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 882 bytes
Desc: image004.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 732 bytes
Desc: image005.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image006.png
Type: image/png
Size: 815 bytes
Desc: image006.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image007.png
Type: image/png
Size: 3926 bytes
Desc: image007.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191203/7e3ad97e/attachment-0006.png>