[Athen] Have you had issues with JAWS authentication using site license?

Bossley, Peter A. bossley.5 at osu.edu
Mon Dec 9 11:18:07 PST 2019


Also, note that there is a new version of the server licensing tools that better supports servers installed on virtual machines. It is a required update for servers serving licenses for 2020 products and beyond. See: https://fsactivate.freedomscientific.com/Activation/Network


From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Khaleel Eksheir
Sent: Thursday, December 5, 2019 11:54 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Cc: Brandon DeLeeuw <Brandon.DeLeeuw at uncc.edu>
Subject: Re: [Athen] Have you had issues with JAWS authentication using site license?

Hi David,

that is very useful information. I will share it with our IT folks.

Thank you so much,
Khaleel



Khaleel Eksheir, MSc.ESM | Assistive Technology Specialist
UNC Charlotte | Fretwell 230Q | Office of Disability Services
9201 University City Blvd. | Charlotte, NC 28223
Phone: (704) 687-0042 | Fax: (704) 687-1395
khaleel.eksheir at uncc.edu<mailto:khaleel.eksheir at uncc.edu> | Free/Busy Calendar<https://urldefense.com/v3/__https:/calendar.google.com/calendar/embed?src=keksheir*40uncc.edu&ctz=America*New_York__;JS8!bvwDki4T53I!i177UXFKR-jADd_gkv3kijhrZLJroRVKkknNiU4QI_gC_6oLtjOtOX4Q_RlfZYaA2A$> | http://www.ds.uncc.edu<https://urldefense.com/v3/__http:/www.ds.uncc.edu/__;!bvwDki4T53I!i177UXFKR-jADd_gkv3kijhrZLJroRVKkknNiU4QI_gC_6oLtjOtOX4Q_RkLT1OVKA$>

[Image removed by sender.]

If you are not the intended recipient of this transmission or a person responsible for delivering it to the intended recipient, any disclosure, copying, distribution, or other use of any of the information in this transmission is strictly prohibited. If you have received this transmission in error, please notify me immediately by reply e-mail or by telephone at 704-687-0042. Thank you
--------------------------------------------------------------------------------------------------------------------------------------------------------------------


On Wed, Dec 4, 2019 at 1:48 PM Schwarte, David M. <schwarte at purdue.edu<mailto:schwarte at purdue.edu>> wrote:
Hello Khaleel,

We have not had difficulty with our JAWS server for a few years, but we did have some trouble when JAWS shared the server with other Sintenel servers, such as those for AutoCad and SPSS. Once we moved the JAWS server to a machine that does not share with other Sintenel servers the problems went away.

David Schwarte

From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Khaleel Eksheir
Sent: Tuesday, December 3, 2019 10:22 AM
To: athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>
Subject: [Athen] Have you had issues with JAWS authentication using site license?

Hello,

We have been having an issue with JAWS licenses. JAWS authenticate with the server license but we’ve had issues authenticating multiple times this year. Each time we had to restart the server license. I was wondering if this issue is appearing for other institutes.

Please, let me know if you had a bad experience with JAWS authentication using site license servers.

Thank you,
Khaleel



Khaleel Eksheir, MSc.ESM | Assistive Technology Specialist
UNC Charlotte | Fretwell 230Q | Office of Disability Services
9201 University City Blvd. | Charlotte, NC 28223
Phone: (704) 687-0042 | Fax: (704) 687-1395
khaleel.eksheir at uncc.edu<mailto:khaleel.eksheir at uncc.edu> | Free/Busy Calendar<https://urldefense.com/v3/__https:/calendar.google.com/calendar/embed?src=keksheir*40uncc.edu&ctz=America*New_York__;JS8!bvwDki4T53I!i177UXFKR-jADd_gkv3kijhrZLJroRVKkknNiU4QI_gC_6oLtjOtOX4Q_RlfZYaA2A$> | http://www.ds.uncc.edu<https://urldefense.com/v3/__http:/www.ds.uncc.edu/__;!bvwDki4T53I!i177UXFKR-jADd_gkv3kijhrZLJroRVKkknNiU4QI_gC_6oLtjOtOX4Q_RkLT1OVKA$>

[Image removed by sender.]

If you are not the intended recipient of this transmission or a person responsible for delivering it to the intended recipient, any disclosure, copying, distribution, or other use of any of the information in this transmission is strictly prohibited. If you have received this transmission in error, please notify me immediately by reply e-mail or by telephone at 704-687-0042. Thank you
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
_______________________________________________
athen-list mailing list
athen-list at mailman12.u.washington.edu<mailto:athen-list at mailman12.u.washington.edu>
http://mailman12.u.washington.edu/mailman/listinfo/athen-list<https://urldefense.com/v3/__http:/mailman12.u.washington.edu/mailman/listinfo/athen-list__;!bvwDki4T53I!i177UXFKR-jADd_gkv3kijhrZLJroRVKkknNiU4QI_gC_6oLtjOtOX4Q_RmLMzhvCA$>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191209/7f85553a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ~WRD0000.jpg
Type: image/jpeg
Size: 823 bytes
Desc: ~WRD0000.jpg
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20191209/7f85553a/attachment.jpg>


More information about the athen-list mailing list