[Athen] Braille Display Drivers, Win10 Updates and JAWS

[Gregg, Tomas A]

Travis,

 

HumanWare told me it is due to how drivers are implemented in Windows 10 and
they don't have a fix for it. They recommended to talking to JAWS and
Microsoft. I have the most current drivers for the braille display. 

 

Sincerely,

 

Tomas

 

From: Travis Roth <travis at travisroth.com> 
Sent: Tuesday, January 22, 2019 9:53 AM
To: 'Access Technology Higher Education Network'
<athen-list at u.washington.edu>
Subject: Re: [Athen] Braille Display Drivers, Win10 Updates and JAWS

 

I've not seen that issue with Focus displays or Handy Tech displays. 

Frankly it sounds a bit odd. Have you inquired of HumanWare or Freedom
Scientific perhaps they have an updated driver? 

Many displays are moving more towards the universal driver though it's hard
to keep track of which displays use what. 

The other somewhat obvious answer to your recommendation question is if you
are using JAWS, Focus displays are always supported the best by JAWS. That
does not mean they are my favorite displays overall, but they likely will
give you the least driver issues. 

Travis

 

 

From: athen-list <athen-list-bounces at mailman12.u.washington.edu
<mailto:athen-list-bounces at mailman12.u.washington.edu> > On Behalf Of Gregg,
Tomas A
Sent: Tuesday, January 22, 2019 8:42 AM
To: athen-list at u.washington.edu <mailto:athen-list at u.washington.edu> 
Subject: [Athen] Braille Display Drivers, Win10 Updates and JAWS

 

Greetings,

 

I am in the research phase of looking for a new braille display to use in
our office. Part of the reason for this is our current Humanware Brailliant
BI40 (purchased back in 2013) braille display drivers get destroyed each
time during Windows Updates on Patch Tuesdays. This means once a month I
have to repair/re-install the drivers in order for the braille display to be
recognized by JAWS.

 

Has anyone else experienced this issue with their braille display, Windows
10 and JAWS 2018 or 2019? Are there any braille displays that people
recommend that don't have this problem with Windows 10 and JAWS?

 

Sincerely,

 

Tomas

 

 

Senior User Support Specialist

Assistive Technology and Accessibility Centers (ATAC) - Indiana University

 <mailto:togregg at iu.edu> togregg at iu.edu 

(812) 856-0898 [Direct Line]

(812) 856-4112 [Main Office]

 <http://atac.iu.edu/> http://atac.iu.edu

 

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