[Athen] Read&Write security issue

Sorensen, Neal B neal.sorensen at mnsu.edu
Wed Mar 6 06:01:31 PST 2019

Respondus doesn’t play well with others. The main issue with using R&W with Lockdown Browser is that R&W requires a browser add-on (or extension on chrome) to read the content of a webpage.

There are a few things that DO work with Lockdown for reading. JAWS/NVDA will work, and ReadSpeaker<https://www.readspeaker.com/> will work. ReadSpeaker is installed on the webpage itself and not on the computer itself per se, so when Lockdown opens the page the reader is part of the code run by the browser. Lockdown limits just about every function of the computer. I have tried opening the windows Magnifier (Windows button and plus sign), and even that doesn’t work…

Usually I just request that the instructor remove the requirement for Lockdown Browser on the exam so that we can use the right tool for the student. If the student is used to Read&Write, I advocate for them to use it in the exam instead of having to learn a new tool while taking an exam. For the most part I have found instructors are willing to do this, possibly due to the fact that we are proctoring using CCTV to monitor the exam.

Hope this helps!
Neal Sorensen
Access Specialist
Accessibility Resources
Minnesota State University, Mankato
132 Memorial Library
Mankato, MN 56001

Phone: 507-389-5242
FAX: 507-389-1199
Email: neal.sorensen at mnsu.edu<mailto:neal.sorensen at mnsu.edu>

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From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Heidi Scher
Sent: Tuesday, March 5, 2019 4:02 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [Athen] Read&Write security issue

Hello all!

For those who are using Read&Write on your campus and, specifically, in the testing environment, I'm curious to know if you have found a work-around for this issue.

Read&Write is not officially supported by Respondus when whitelisted for the LockDown Browser. It uses external browsers (such as for the video tutorials); and, this can’t be disabled with the teacher’s toolkit like other tools can. Has anyone figured out a way to combine the use of R&W and the Respondus Lockdown browser in a way that maintains a secure test environment?

Thanks one and all!


Heidi Scher, M.S., CRC
Associate Director
Center for Educational Access
University of Arkansas
ARKU 209
Fayetteville, AR 72701
479.575.7445 fax
479.575.3646 tdd
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