[Athen] Pearson Not Providing PDFs
Robert Spangler
rspangler1 at udayton.edu
Tue Sep 17 08:22:43 PDT 2019
Oh OK, got it. They use Read and Write. They use the PDF reader with its
highlighting features.
On Tue, Sep 17, 2019 at 11:19 AM Susan Kelmer <Susan.Kelmer at colorado.edu>
wrote:
> What technology is your student using? You need to see how VS works with
> that technology. My students can make Kurzweil work with it, but they hate
> it. They want to be able to pull in the PDF and use their highlighting
> tools the way they do with other PDFs they receive. I don’t know what
> vitalsource offers fully, I just know my students dislike it.
>
>
>
> *Susan Kelmer*
>
> *Alternate Format Production Program Manager*
>
> *Disability Services*
>
> *University of Colorado Boulder*
>
> *303-735-4836*
>
>
>
>
>
>
>
> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On
> Behalf Of *Robert Spangler
> *Sent:* Tuesday, September 17, 2019 9:12 AM
> *To:* Access Technology Higher Education Network <
> athen-list at u.washington.edu>
> *Subject:* Re: [Athen] Pearson Not Providing PDFs
>
>
>
> Does the Vitalsource reader provide its own TTS features? Is it designed
> for universal access, or is it primarily designed for blind people in
> mind? I've never used it before. Is there a reason why I would scan their
> book, given the work involved in that process, rather than just providing
> them the info to access Vitalsource? I certainly understand the argument
> against it - it's just more for our students to learn, but shouldn't I
> still offer the option?
>
>
>
> Thanks for your insight,
>
> Robert
>
>
>
>
>
> On Tue, Sep 17, 2019 at 9:58 AM Susan Kelmer <Susan.Kelmer at colorado.edu>
> wrote:
>
> They need to understand this is not about screen reader use. I tell them
> “the student’s technology doesn’t work with Vital Shelf.” They’ve never
> asked me the question you got, but I’m not surprised. They do want to
> offer what people will use, in the end, so sometimes they are going to ask.
>
>
>
> You can tell them anything you like. I often say, “my student prefers
> Braille, and I need PDFs to convert to Word to make Braille.” They aren’t
> ready to make Braille, and that will usually shut them up.
>
>
>
> And yes, why the HECK are they making it so difficult? Just keep pushing
> back on them, even if you decide to scan the student’s book in the end.
>
>
>
> *Susan Kelmer*
>
> *Alternate Format Production Program Manager*
>
> *Disability Services*
>
> *University of Colorado Boulder*
>
> *303-735-4836*
>
>
>
>
>
>
>
> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On
> Behalf Of *Robert Spangler
> *Sent:* Tuesday, September 17, 2019 7:45 AM
> *To:* Access Technology Higher Education Network <
> athen-list at u.washington.edu>
> *Subject:* Re: [Athen] Pearson Not Providing PDFs
>
>
>
> Susan, I have received a response from them simply asking what screen
> reader the student is using. I responded and just repeated my desire for a
> PDF version. Have you met this resistance before? Do you ultimately offer
> to scan the book for the student, or do you just hold out for the PDF? It
> is ridiculous that we have to go through these hoops to obtain something in
> a universal format such as PDF.
>
>
>
> Robert
>
>
>
>
>
> On Wed, Sep 11, 2019 at 12:02 PM Susan Kelmer <Susan.Kelmer at colorado.edu>
> wrote:
>
> My apologies. Disability.support at pearson.com
>
>
>
> *Susan Kelmer*
>
> *Alternate Format Production Program Manager*
>
> *Disability Services*
>
> *University of Colorado Boulder*
>
> *303-735-4836*
>
>
>
>
>
>
>
> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On
> Behalf Of *Robert Spangler
> *Sent:* Wednesday, September 11, 2019 9:49 AM
> *To:* Access Technology Higher Education Network <
> athen-list at u.washington.edu>
> *Subject:* Re: [Athen] Pearson Not Providing PDFs
>
>
>
> Hi Susan, thanks for your reply. Are you sure that's the correct email?
> When I wrote to them I got a mail delivery subsystem error.
>
>
>
> Robert
>
>
>
>
>
> On Wed, Sep 11, 2019 at 10:41 AM Susan Kelmer <Susan.Kelmer at colorado.edu>
> wrote:
>
> Every time Pearson tells me I have to go to VitalSource, I send an email
> request for the PDF to disability.resources at pearson.com. It works, but
> takes a couple weeks.
>
>
>
> I will not ever force a student over to VitalSource.
>
>
>
> *Susan Kelmer*
>
> *Alternate Format Production Program Manager*
>
> *Disability Services*
>
> *University of Colorado Boulder*
>
> *303-735-4836*
>
>
>
>
>
>
>
> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On
> Behalf Of *Robert Spangler
> *Sent:* Wednesday, September 11, 2019 8:08 AM
> *To:* Access Technology Higher Education Network <
> athen-list at u.washington.edu>
> *Subject:* [Athen] Pearson Not Providing PDFs
>
>
>
> Hello, in the past I feel like I was able to get Pearson to provide me PDF
> files instead of going through VitalSource, but now they seem to be
> insisting on using VitalSource and not providing us PDF files. Does anyone
> have a contact at Pearson from whom they get PDFs, or do we just need to
> suck it up and accept VitalSource as the solution?
>
>
>
> Thanks,
>
> Robert
>
>
>
>
> --
>
> Robert Spangler
> Disability Services Technical Support Specialist
> rspangler1 at udayton.edu
> Office of Learning Resources (OLR) - RL 023
> Ryan C. Harris Learning & Teaching Center (LTC)
> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
> Phone: 937-229-2066
>
> Fax: 937-229-3270
>
> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
>
> Web Site: http://go.udayton.edu/learning
>
> _______________________________________________
> athen-list mailing list
> athen-list at mailman12.u.washington.edu
> http://mailman12.u.washington.edu/mailman/listinfo/athen-list
>
>
>
>
> --
>
> Robert Spangler
> Disability Services Technical Support Specialist
> rspangler1 at udayton.edu
> Office of Learning Resources (OLR) - RL 023
> Ryan C. Harris Learning & Teaching Center (LTC)
> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
> Phone: 937-229-2066
>
> Fax: 937-229-3270
>
> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
>
> Web Site: http://go.udayton.edu/learning
>
> _______________________________________________
> athen-list mailing list
> athen-list at mailman12.u.washington.edu
> http://mailman12.u.washington.edu/mailman/listinfo/athen-list
>
>
>
>
> --
>
> Robert Spangler
> Disability Services Technical Support Specialist
> rspangler1 at udayton.edu
> Office of Learning Resources (OLR) - RL 023
> Ryan C. Harris Learning & Teaching Center (LTC)
> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
> Phone: 937-229-2066
>
> Fax: 937-229-3270
>
> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
>
> Web Site: http://go.udayton.edu/learning
>
> _______________________________________________
> athen-list mailing list
> athen-list at mailman12.u.washington.edu
> http://mailman12.u.washington.edu/mailman/listinfo/athen-list
>
>
>
>
> --
>
> Robert Spangler
> Disability Services Technical Support Specialist
> rspangler1 at udayton.edu
> Office of Learning Resources (OLR) - RL 023
> Ryan C. Harris Learning & Teaching Center (LTC)
> University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
> Phone: 937-229-2066
>
> Fax: 937-229-3270
>
> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
>
> Web Site: http://go.udayton.edu/learning
> _______________________________________________
> athen-list mailing list
> athen-list at mailman12.u.washington.edu
> http://mailman12.u.washington.edu/mailman/listinfo/athen-list
>
--
Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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