[Athen] Describing How to Install Software on a Mac

[Robert Spangler]

Hi David!

This reply is very helpful.  Would you be able to share those Read and
Write icon descriptions with me?  I have a similar document for iOS icons,
and I find it helpful when helping my family members with their iDevices.

I'll certainly try directing them through the Edit menu; that's a good idea
that I hadn't thought of!

I feel it's better if I let the student drive.  They need to know how to
use a computer, and regardless of what folks believe about young people
growing up with computers thus they must be experts, it's not true in the
slightest.  I ask them to tell me what each screen is as it appears, so I
can give them further instructions.  Sometimes, they just click through.
If it's a student who is not talkative or good at communicating with me,
then I take the computer and do it myself.  There's that initial dialog
that appears when opening Read and Write prompting the user to open
Security and Privacy, to grant access to Read and Write.  I've had students
go right past that before because they see the Continue button and click on
that instead of reading the message first.

Thanks,
Robert


On Thu, Aug 13, 2020 at 9:07 PM Schwarte, David M. <schwarte at purdue.edu>
wrote:


> Hello Robert,

>

>

>

> I am in your same boat.  Even before working remotely, I usually let the

> student “drive” instead of trying to run VoiceOver and doing the install

> myself.  I usually have the student use the Edit menu copy and paste for

> copying Read & Write.  Many students are not real dextrose at the drag and

> drop and the Read & Write does not always end up where intended anyway,

> especially with those computers  with the new computer smell (The student

> just got the machine last week).

>

>

>

> By the way a couple of my staff members also went through the Read & Write

> toolbar and created visual descriptions of the controls.  For example

> “play” is a blue arrow pointing right.  The staff member who developed the

> descriptions has graduated, but I find them really helpful when doing the

> training.

>

>

>

> David Schwarte

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Robert Spangler

> *Sent:* Thursday, August 13, 2020 3:21 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [Athen] Describing How to Install Software on a Mac

>

>

>

> Hi all,

>

>

>

> I am blind and use screen readers.  Those of you who are blind also know

> how complicated it can be to describe to sighted people how to perform

> certain tasks, since we don't always know what icons look like--or at least

> I certainly don't.

>

>

>

> I have been unsuccessful at describing to students how to install apps on

> their Mac - particularly, Read and Write.  When I open the disk image file,

> I arrow over to the .app file, perform a command C, then go to the

> Applications folder and perform a command V to paste it.

>

>

>

> For sighted people, they would drag the app file from the disk image

> package to the applications folder.  It even says, in the Read and Write

> DMG, "Drag our beautiful icon to the applications folder."  I have had

> multiple students, however, fail at doing this and instead make an alias in

> the applications folder.  Of course I can't see what they're doing to

> correct them.

>

>

>

> In the old times, when we were allowed to meet in person with students, I

> would just take the computer and complete the install myself.  Now,

> however, I need to figure out how to explain this.

>

>

>

> Anyone have any tips?

>

>

>

> Robert

>

>

>

>

> --

>

> • OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30

> PM. The office in Roesch 023 will not be open until further notice.

> • Appointments for Disability Services, accommodations, and Voluntary

> Medical Withdrawals will be conducted via telephone. To schedule, call

> 937-229-2066.

>

> • Academic Coaching, Supplemental Instruction (SI), Tutoring, and the

> Write Place will be accessible remotely.

>

> • For instructions and current OLR updates, visit go.udayton.edu/learning

>

>

>

>

>

> Robert Spangler

> Disability Services Technical Support Specialist

> rspangler1 at udayton.edu

> Office of Learning Resources (OLR) - RL 023

> Ryan C. Harris Learning & Teaching Center (LTC)

> University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302

> Phone: 937-229-2066

>

> Fax: 937-229-3270

>

> Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)

>

> Web Site: http://go.udayton.edu/learning

> _______________________________________________

> athen-list mailing list

> athen-list at mailman12.u.washington.edu

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>



-- 
• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM.
The office in Roesch 023 will not be open until further notice.
• Appointments for Disability Services, accommodations, and Voluntary
Medical Withdrawals will be conducted via telephone. To schedule, call
937-229-2066.
• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write
Place will be accessible remotely.
• For instructions and current OLR updates, visit go.udayton.edu/learning


Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton  | 300 College Park  |  Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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