[Athen] Upcoming changes to Dragon NS

foreigntype at gmail.com foreigntype at gmail.com
Tue Dec 8 14:44:06 PST 2020


Yes, Casandra, it's the same webinar info from NOAT in re changes to Dragon
NS.

Wink Harner
Accessibility Consultant/Alternative Text Production
The Foreign Type

Portland OR
foreigntype at gmail.com
480-984-0034

This email was dictated using Dragon NaturallySpeaking. Please forgive
quirks, misrecognitions, or errata .


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On Tue, Dec 8, 2020 at 1:48 PM Cassandra Tex <clt3 at humboldt.edu> wrote:


> Hi All,

>

> Regarding the Nuance Dragon NaturallySpeaking conversation. Though I am

> not a certified ATP, non-ATP’s can join the RESNA listserv. I received

> this today from the RESNA listserv…

>

>

>

> Hope the it’s the same information that is shared on Dec. 11

>

>

>

> *From:* RESNA's Assistive Technology Forum <AT-FORUM at LIST.RESNA.ORG> *On

> Behalf Of *Raymond Grott

> *Sent:* Tuesday, December 08, 2020 1:35 PM

> *To:* AT-FORUM at LIST.RESNA.ORG

> *Subject:* UPDATE on Dragon software product line and opportunity for

> input

>

>

>

> Dear AT Forum and RESNA Connect members:

>

> The draft letter to Nuance regarding possible changes to the Dragon

> product line that we posted to this group has resulted in some positive

> discussions. Alan Cantor, Jane Berliss-Vincent, and Ray Grott met yesterday

> with the General Manager for the Dragon Professional and Consumer Business

> and a Senior Product Manager who reports to him. Here are a few key

> take-aways:

>

>

>

> Despite whatever confusion may have been generated in communication with

> their vendors, Nuance is fully committed to maintaining and continuing

> their “desktop” products for the non-medical market (Dragon Home, Dragon

> Professional Individual, and Dragon Professional Group).

>

>

>

> They are also rolling out their cloud-based Dragon Professional Anywhere

> solution, which will help them meet the needs of those enterprise accounts

> that are looking for a solution that is easier to deploy across a large

> organization and that takes up fewer desktop computing resources—albeit

> without command and control features that are only available on a local

> installation.

>

>

>

> Because of development and other costs, they will be increasing the retail

> price of Dragon Home, from $150 to $200 USD, and DPI from $300 to $500.

> Dragon Professional Anywhere will be priced at $40/mo on a

> subscription-only basis for individual users. (We didn’t discuss the

> pricing for site licenses and enterprise users, as that is not of interest

> to us. However, we did learned that educational institutions qualify for

> academic discounts on DPG.)

>

>

>

> Nuance is not only committed to providing solutions that enhance

> accessibility and usability, they also maintain a desire to keep their

> product within reach of those who need this tool as an accommodation for

> physical and cognitive needs. They acknowledge our concern that these users

> often have limited income and are proposing a pricing structure where the

> current $240 pricing for the Academic version will be extended to this

> broader group of users. It is likely that this will be managed through

> their reseller networks. Note that this is not in place yet.

>

>

>

> They expressed a serious desire to hear about and address software bugs

> and usability problems. We shared a few choice ones with them and

> encouraged them to establish a better pipeline for receiving this input. We

> also stressed the need for them to hire users with disabilities to test new

> releases for issues, as they may often do so in ways that a programmer

> conducting a feature run through would not.

>

>

>

> Finally, all parties are keen on connecting Nuance’s project management

> team with RESNA members and other Dragon users and AT specialists to

> discuss product features and possible enhancements. We told them that the

> RESNA leadership would be happy to facilitate a virtual meeting for this

> purpose and we will be sharing contact information between them. You will

> be hearing more about this in the near future.

>

>

>

> Alan, Jane, and Ray

>

>

>

>

>

>

>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *foreigntype at gmail.com

> *Sent:* Tuesday, December 08, 2020 12:22 PM

> *To:* athen-list at u.washington.edu

> *Subject:* [Athen] Upcoming changes to Dragon NS

>

>

>

> A drastic change has been announced regarding the future of Dragon NS as

> assistive technology in the near future. NOAT technology association is

> sponsoring a webinar with Nuance execs coming up soon to discuss the impact

> Nuance's proposed changes will have for the product and its availability.

>

> The upshot is that Nuance has announced they're moving away from a

> stand-alone individual license for laptops/desktops and only offering the

> cloud-based subscription version of Dragon Anywhere.

>

> MHO is that this does not serve the disabled community or the community

> with spotty, unreliable, or non-existent internet/wifi access and I've

> written in as part of a national petition of DSS service providers to

> demand (request strongly) that Nuance continue to offer downloadable single

> user laptop or desktop options.

>

> If you and/or your colleagues want to learn more about this and want to

> have the chance to speak up to Nuance directly, please join in on this

> webinar:

>

> *FROM NOAT: The Future of Dragon as Assistive Technology*

>

> Recently Dragon has been in the AT News, rumoured to be making substantial

> changes to their products and pricing. If implemented, these changes would

> have an immense negative impact on those we support.

>

> Join The Network of Assistive Technologists as we welcome *Jamey Klein*,

> Account Executive, Dragon Enterprise Sales, *Mike Millward*, Senior

> Dragon Product Manager, and *Ed McGuiggan*, General Manager of the Dragon

> Professional & Consumer business.

>

> Jamey, Mike, and Ed will be addressing these recent rumours, discussing

> our concerns, as well as reviewing the Dragon product roadmap and

> collecting overall feedback to help shape the future of Dragon.

>

> *All members of the Assistive Technology Professionals community are

> invited to join us on Friday, December 11, 2020 at 1:30pm Eastern.*

>

> *For full details and to register, please visit the N.O.A.T. Events Site.*

>

> We look forward to seeing you online Friday, December 11, 2020 at 1:30pm

> Eastern

>

>

>

>

>

> Wink Harner

>

> Accessibility Consultant/Alternative Text Production

>

> The Foreign Type

>

> Portland OR

> foreigntype at gmail.com

> 480-984-0034

>

> This email was dictated using Dragon NaturallySpeaking. Please forgive

> quirks, misrecognitions, or errata .

>

>

>

>

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