[Athen] JAWS and Adobe PDF reading

Hunziker, Dawn A - (hunziker) hunziker at email.arizona.edu
Wed Feb 5 12:54:27 PST 2020

Hi all,

I'm using JAWS 2020.1912.11 and Adobe Acrobat DC version 2019.021.20061 on a Windows 10 machine- when I open a multipage PDF, JAWS reads the content of the PDF without advancing the pages. Therefore when I navigate away from the PDF and go back, I end up back at the visible page, not the page where JAWS was reading. I have to use Ctrl Page Down in order to advance the page but this is annoying since JAWS will continue to read without me needing to physically advance the page....

NVDA works as expected, when reading reaches the next page, the visible page changes as well.

Is anyone else seeing this issue with JAWS and Adobe? Is there a setting that has been implemented recently that changed this interaction?



Dawn Hunziker
IT Accessibility Consultant, Sr. | Disability Resources
The University of Arizona | hunziker at email.arizona.edu<mailto:hunziker at email.arizona.edu>
drc.arizona.edu<http://drc.arizona.edu/> | itaccessibility.arizona.edu<http://itaccessibility.arizona.edu/>

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