[Athen] [External] Re: Live Scribe Echo desktop issue

Robert Spangler rspangler1 at udayton.edu
Thu Jan 16 14:27:42 PST 2020


Hello:

Is there a benefit in registering the pens? I don't bother doing this. I
just clear them with Echo Desktop when they're returned by archiving and
deleting the notebook. If the student asks for the notes, they can be
exported through Echo Desktop as a PDF.

Robert


On Thu, Jan 16, 2020 at 5:07 PM Wershing, Alice D. <adwershing at pstcc.edu>
wrote:


> We also do not let the student register the pen to their laptops. It was

> too difficult the year that I tried this, so all of my pens are registered

> to a school email address and password. I ask at the end of the semester

> if they would like the notes and send them through OneDrive.

>

> Alice

>

>

>

>

>

> Alice D. Wershing, M.Ed., A.T.P., C.P.A.C.C.

>

> Disability Services, Technology Specialist Pellissippi State Community

> College

>

> 865-694-6751

>

> 865-539-7699 (fax)

>

>

>

> East TN Region Accessibility Specialist

> <http://www.tnecampus.info/specialists>

>

> Tenessee Board of Regents-TN eCampus

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>

> PSCC Access for All Blog <http://blogs.pstcc.edu/access4all/>

>

> PSCC Accessible Format Facebook Page

> <https://m.facebook.com/psccdisabilityservices> (PSCC-Disability Services)

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> PSCC Access4All Twitter Feed <https://twitter.com/Access4allPSCC>

> (@Access4allPSCC)

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>

> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Walton, Vicki

> *Sent:* Thursday, January 16, 2020 4:37 PM

> *To:* Access Technology Higher Education Network <

> athen-list at u.washington.edu>

> *Subject:* [External] Re: [Athen] Live Scribe Echo desktop issue

>

>

>

> CAUTION: This email originated from outside of Pellissippi State. Do not

> click links or open attachments unless you recognize the sender and know

> the content is safe.

>

>

>

> This is why we do not let the student do any of this stuff. They can use

> the pen and book but we do the archiving and cleaning. We do not let them

> use the Echo desktop; we explain this to them when they come check it out

> for the quarter. They use the book to study and if they want their notes

> at the end of the quarter we send them through Canvas. And our department

> is the only one on the registration of the pen.

>

>

>

>

>

> [image: Visit the CBC Website] <https://www.columbiabasin.edu/>

>

>

> *Vicki Walton (**they/them**)*

>

> *Assistive Technology Center *509.542.4428, or ext. 2428

> 2600 N. 20th Ave., Pasco, WA 99301

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> *From:* athen-list <athen-list-bounces at mailman12.u.washington.edu> *On

> Behalf Of *Kluesner, Bryon

> *Sent:* Thursday, January 16, 2020 10:49 AM

> *To:* 'athen-list at u.washington.edu' <athen-list at u.washington.edu>

> *Subject:* [Athen] Live Scribe Echo desktop issue

>

>

>

> *CAUTION:* This email originated outside Columbia Basin College. Do not

> click links or open attachments unless you know the content is safe.

> Questions? Call the IS Helpdesk at x2353 or email ishelp at columbiabasin.edu

> .

>

> Hi my Athen friends,

>

>

>

> Another question as week 2 of the semester comes to an end.

>

>

>

> I have a student that was loaned an Echo Live Scribe pen. She downloaded

> the Echo desktop and synched her pen to it. When she went to write in a

> notebook, then pen said she needed to do an update, but the Echo desktop

> said she had the most current update when the pen was plugged in. I

> attempted to do an update, but the pen said it had all current updates. So,

> I loaned her a different pen so I can look closer to the former pen for

> issues. I just received an email from the student saying the Echo desktop

> is not letting her register her new pen. She deleted and downloaded the

> desktop, but the pen is still telling her that the pen is not authorized

> with her desktop.

>

>

>

> Has anyone experienced this, if so any suggestions on how I can get the

> student up and running with the Live Scribe pen?

>

>

>

> Thanks,

>

>

>

> Bryon

>

>

>

>

>

> Bryon Kluesner RhD, ATACP

>

> Adaptive Technology Coordinator

>

> Disability Resource Center

>

> University of Tennessee at Chattanooga

>

> 615 McCallie Ave., Dept. 2953

>

> Chattanooga, TN 37403

>

> 423-425-5251

>

>

>

> Member of Division of Enrollment Management and Student Affairs

> <https://www.utc.edu/enrollment-management-student-affairs/>

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--
Robert Spangler
Disability Services Technical Support Specialist
rspangler1 at udayton.edu
Office of Learning Resources (OLR) - RL 023
Ryan C. Harris Learning & Teaching Center (LTC)
University of Dayton | 300 College Park | Dayton, Ohio 45469-1302
Phone: 937-229-2066
Fax: 937-229-3270
Ohio Relay: 711 (available for individuals who are deaf or hard of hearing)
Web Site: http://go.udayton.edu/learning
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