[Athen] athen-list Digest, Vol 169, Issue 24

Rebecca Sitton resitton at ncsu.edu
Mon Mar 2 06:03:35 PST 2020


Hi Bryon,
I called and left a message. I think I can help you. It is tied to the pen
registration and the Echo Desktop Authorization. They need to be the same.
Rebecca E Sitton
Assistive Technology Coordinator

NCSU Disability Resource Office
Holmes Hall, Suite 304
2751 Cates Avenue
<https://maps.google.com/?q=2751+Cates+Avenue&entry=gmail&source=g>
Campus Box 7509
Raleigh, NC 27695-7509
Email: resitton at ncsu.edu
Appointments: 919-515-7653
Pronouns: she, her, hers
NCSU Disability Resources Office Website <http://dro.dasa.ncsu.edu/>

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On Fri, Feb 28, 2020 at 3:03 PM <
athen-list-request at mailman12.u.washington.edu> wrote:


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> Today's Topics:

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> 1. Another Live Scribe pen issue (Kluesner, Bryon)

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> ----------------------------------------------------------------------

>

> Message: 1

> Date: Fri, 28 Feb 2020 00:36:42 +0000

> From: "Kluesner, Bryon" <Bryon-Kluesner at utc.edu>

> To: "athen-list at u.washington.edu" <athen-list at u.washington.edu>

> Subject: [Athen] Another Live Scribe pen issue

> Message-ID:

> <

> BN8PR10MB33782458FBAA4696E23E5BEE9AE80 at BN8PR10MB3378.namprd10.prod.outlook.com

> >

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> Content-Type: text/plain; charset="iso-8859-1"

>

> Hi all,

>

> A student checked out a Live Scribe pen and synced it to her Echo desktop.

> The pen quite working and I issued the student a replacement pen. When the

> student attempted to register the 2nd pen to the Echo desktop, student

> received a message sating the pen is not authorized on this particular

> desktop, and they would have to de-authorize it. Has anyone experienced

> this? The student was able to retrieve the notes and recordings from the

> initial pen. Is there a process to authorize the 2nd pen to the Echo

> desktop without losing the files from the 1st pen?

>

> Thanks,

>

> Bryon

>

> Bryon Kluesner, RhD

> Adaptive Technology Coordinator

> Disability Resource Center

> University of Tennessee at Chattanooga

> 103 Frist Hall

> Chattanooga, TN 37403

> 423-425-5251

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