[Athen] ZoomText in Canvas -- seeking a video

Deborah Armstrong armstrongdeborah at fhda.edu
Fri Oct 2 18:19:37 PDT 2020

We have a student who uses ZoomText and says taking exams in Canvas is not accessible.

We think she needs more training and are going to make that happen but until that can be arranged, I need to find her some quick help.

She seems very comfortable in Word, and over the phone she explained to me that for each question, she has to copy and paste it from Canvas in to word in order to read it. She's using the version of ZoomText that has both magnification and speech and says it is the "2019" version. Her counselor says she's depending more and more on speech but still does use her limited vision.

My problem is that I don't know ZoomText that well and I am not sure which or even if there's a 2019 version.

Ideally, I'd like to find her some YouTube videos that show how to take an exam in Canvas using ZoomText or at least how to fill out forms on the web. I'm pretty sure all she has ever used is Word with the mouse; she didn't seem to control Zoom-Text at all with the keyboard.

My stopgap suggestion for now was that the instructor needed to put up apractice exam in Canvas for the entire class for the purposes of testing out their technology and making everyone more comfortable with this new testing environment. I told the student to practice with that which would reduce her stress and give her the emotional space to learn more about what ZoomText can do for her.

With screen readers, of course you need to go in to forms, focus or scan mode to work with edit boxes, radio buttons, check boxes and drop-down lists. Canvas exams can be very challenging if you are unfamiliar with this concept. I believe this student just uses the very basics of zoom's app reader and works at a high magnification level; what else does she need to learn to be a successful online test taker?
These things are always hard when we are all working remotely, and I need to find a way to help her quickly because the professor doesn't want to grade her exams outside of Canvas.


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