[Athen] Using GSuite with NVDA or JAWS

[Russell Solowoniuk]

Hi Robert & all,

I just tried opening a Google Sheets spreadsheet from my University Google account and was once again able to navigate the file menu with Jaws with none of the issues you mention.

Thanks,

Russell

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of Robert Spangler
Sent: Wednesday, October 21, 2020 12:25 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: Re: [Athen] Using GSuite with NVDA or JAWS

Hello, GSuite is basically the name for the version used by organizations.  I notice that this does make a difference.  When I navigate the menus in a sheet made with one of my personal gmail accounts, I don't see the problem.  It's when I do the same thing using my university account I run into the issue.

Thanks,
Robert


On Wed, Oct 21, 2020 at 12:38 PM Russell Solowoniuk <solowoniukr at macewan.ca<mailto:solowoniukr at macewan.ca>> wrote:
Hi Robert,

I’m not familiar with GSuite, but do use Google Docs and Google Sheets occasionally by going to Google.com and then choosing Google Drive from the list of Apps. I’m not sure if things work differently in GSuite, but I just tried opening a Google Sheets document in Edge, and I had no trouble navigating through the File menu and renaming the document using Jaws 2021, Beta.

Hope this helps,

Russell

From: athen-list <athen-list-bounces at mailman12.u.washington.edu<mailto:athen-list-bounces at mailman12.u.washington.edu>> On Behalf Of Robert Spangler
Sent: Wednesday, October 21, 2020 8:55 AM
To: Access Technology Higher Education Network <athen-list at u.washington.edu<mailto:athen-list at u.washington.edu>>
Subject: Re: [Athen] Using GSuite with NVDA or JAWS

I mistyped in my last email.  Currently, I am attempting the steps I mentioned below in Microsoft Edge (the new, Chromium-based one) not in Google Chrome.



On Wed, Oct 21, 2020 at 10:53 AM Robert Spangler <rspangler1 at udayton.edu<mailto:rspangler1 at udayton.edu>> wrote:
Hello to the screen reader users on the list, something is always broken in GSuite, but this time it's rather a major issue.  I am working on a Google Sheet, and when I navigate through the menus, JAWS says "1 of 17, 2 of 17, 3 of 17" etc as I am arrowing down.  This is through the File menu; I am attempting to rename a sheet.  Well, I can't really do this when the announcement of menu items is broken.

Has anyone else seen this?  I've seen it with NVDA as well.  I am using Google Chrome.  I had this issue a while back, but it has returned.

I would like to ask that anyone else who is experiencing this (or any other accessibility issue in GSuite, for that matter) report it to Google's accessibility team.  These issues impact our work, and we need to be direct and firm in expressing this when sending these reports to Google.

Here is the link to the email form for the Google accessibility support team:
https://support.google.com/accessibility/contact/contact_google_disability

Robert


--
Robert Spangler
Disability Services Technical Support Specialist, Office of Learning Resources (OLR)
• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM. The office in Roesch 023 will not be open until further notice.
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• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write Place will be accessible remotely.
University of Dayton
Ryan C. Harris Learning Teaching Center (LTC)
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Phone: 937-229-2066
For Deaf/Hard of Hearing, call 711 (Ohio Relay)
For office hours and further OLR information, please visit go.udayton.edu/learning<http://go.udayton.edu/learning>
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--
Robert Spangler
Disability Services Technical Support Specialist, Office of Learning Resources (OLR)
• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM. The office in Roesch 023 will not be open until further notice.
• Appointments for Disability Services, accommodations, and Voluntary Medical Withdrawals will be conducted via telephone. To schedule, call 937-229-2066.
• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write Place will be accessible remotely.
University of Dayton
Ryan C. Harris Learning Teaching Center (LTC)
Roesch Library Room: 023
Phone: 937-229-2066
For Deaf/Hard of Hearing, call 711 (Ohio Relay)
For office hours and further OLR information, please visit go.udayton.edu/learning<http://go.udayton.edu/learning>
CONFIDENTIALITY NOTICE
The information contained in this electronic message is confidential and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail or any of its components is strictly prohibited. If you have received this email in error, please "reply" to the sender.
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--
Robert Spangler
Disability Services Technical Support Specialist, Office of Learning Resources (OLR)
• OLR will be available via phone and email Mon-Fri from 8:30 AM - 4:30 PM. The office in Roesch 023 will not be open until further notice.
• Appointments for Disability Services, accommodations, and Voluntary Medical Withdrawals will be conducted via telephone. To schedule, call 937-229-2066.
• Academic Coaching, Supplemental Instruction (SI), Tutoring, and the Write Place will be accessible remotely.
University of Dayton
Ryan C. Harris Learning Teaching Center (LTC)
Roesch Library Room: 023
Phone: 937-229-2066
For Deaf/Hard of Hearing, call 711 (Ohio Relay)
For office hours and further OLR information, please visit go.udayton.edu/learning<http://go.udayton.edu/learning>
CONFIDENTIALITY NOTICE
The information contained in this electronic message is confidential and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail or any of its components is strictly prohibited. If you have received this email in error, please "reply" to the sender.
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