[Athen] FW: Membership Services Administrative Assistant Job Announcement

Deborah Armstrong armstrongdeborah at fhda.edu
Thu Feb 25 14:19:19 PST 2021


Here’s a wonderful job for any disabled student who wishes to work from home. I would have loved such an opportunity when I was in my twenties!This is not just a job for blind people and I am sure other disability accommodations would be considered. I worked for several other disability organizations when I was young and being able to truly understand the needs of diverse disability groups was a valuable growing experience for me.


From: American Council of The Blind <jobs at acb.org>
Sent: Thursday, February 25, 2021 1:20 PM
To: Deborah Armstrong <armstrongdeborah at fhda.edu>
Subject: Membership Services Administrative Assistant Job Announcement

[http://r20.rs6.net/on.jsp?ca=1ca80ed4-bfd7-45fa-86a1-02b7f9f4620d&a=1131924635807&c=17739ab6-bcb2-11ea-b275-d4ae52753a3b&ch=c211e202-cb94-11ea-8a82-d4ae52733bf0]
[ACB logo in white]



Join the ACB team! We are searching for applicants for a Membership Services Administrative Assistant position. To access this position description on our website, visit: https://acb.org/jobs#MembershipServices-Admin<https://urldefense.com/v3/__http:/r20.rs6.net/tn.jsp?f=001GjiObRYcSKIN7eFURdP5LObkbeLNyc5b80VNsrbpKvVdLdE58KPIulj_1GW7sZCFsBCIRWeOPVyoohmJJk1AjHhCr7ugxNhQB1h5hSuzJnrSStCZUPglMhgtORvsV8RY14-qa9BAwTo5EiXkeIDw1G6rouPOV1a5XAsEn_FnlSxoiJEgJtGMCg==&c=512FqHUvKQ_gWsjlHeDqcoTzlZH-mtn1M4io4esjdXr7nhjvAJ_S0Q==&ch=vASwpioVO2V12F9BP0trsImTr6VLPvWR68pAWj7_z1seOhEPQO35uw==__;!!A-B3JKCz!WGDA0YrXKsW9yRprhWKdbg3M4WNZB8rpjE1XYfA_H6GOurMCGOrQtw1uY9jIxkE9_rtVquA$>.

Job Title: Membership Services Administrative Assistant

Employer: American Council of the Blind Inc

Department: Membership Services

Reports To: Membership Services Coordinator

Location: Remote (work from home)

Compensation: $40,000 Annual Salary

Summary: The Membership Services Administrative Assistant supports American Council of the Blind’s Membership Services Program by providing operational support to the Membership Services Coordinator.

Duties and Responsibilities:
· Communicates with affiliates, ACB Committees and other community stakeholders to ensure timely and informative information is shared and received for community activities.
· Schedules community calls through the designated Zoom accounts for those calls being hosted by ACB.
· Compiles, prepares, and updates weekly community schedule, and prepares daily schedule for distribution in a timely manner.
· Provides online Zoom hosts and attendee training.
· Answers calls generated through the Be My Eyes Platform, providing necessary support.
· Responds to inquiries about membership and services available to members.
· Collaborates with other members of the ACB team as needed to increase awareness of ACB’s causes, missions, and goals to encourage membership growth.
· Demonstrates ACB’s Five Core Values: Integrity and Honesty, Respect, Collaboration, Flexibility, Initiative.
· Other duties as assigned by the Membership Services Coordinator.

Supervisory Responsibilities:
· This job has no supervisory responsibilities.

Qualifications:
· At least one year of related experience
· Proficient in Microsoft Office 365

Competencies:
· Membership Service - Manages difficult or emotional customer situations; Responds promptly to membership needs; Solicits member feedback to improve service; Responds to requests for service and assistance; Meets commitments.
· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
· Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
· Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

If you are interested in applying for this opening, please email your resume and cover letter to jobs at acb.org<mailto:jobs at acb.org>. Blind, sighted and visually impaired encouraged to apply!

American Council of the Blind is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The American Council of the Blind (ACB) is a national membership organization formed by people who are blind to promote the independence, dignity, and advancement of people with blindness and visual impairment. Members are blind, visually impaired, or fully sighted people, from all walks of life, and ranging in age from teens to seniors. Issues which receive ACB’s attention include civil rights, education, employment, Social Security benefits, rehabilitation services, guide dog access, pedestrian safety, travel, and recreation, expanded public transportation, adaptive technology, braille literacy and more. When appropriate, ACB works in coalition with other disability groups worldwide to create a range of effective programs for people who are visually impaired. If you would like to learn more, please visit www.acb.org<https://urldefense.com/v3/__http:/r20.rs6.net/tn.jsp?f=001GjiObRYcSKIN7eFURdP5LObkbeLNyc5b80VNsrbpKvVdLdE58KPIusFzBWCNZQkvipQ7rZTxsCYDJPVWsXVPklS3pEKrCHXnhLuMhZFXzrVBcDVc-224TVrnuI1xJWiTnpFRL_OKcDs=&c=512FqHUvKQ_gWsjlHeDqcoTzlZH-mtn1M4io4esjdXr7nhjvAJ_S0Q==&ch=vASwpioVO2V12F9BP0trsImTr6VLPvWR68pAWj7_z1seOhEPQO35uw==__;!!A-B3JKCz!WGDA0YrXKsW9yRprhWKdbg3M4WNZB8rpjE1XYfA_H6GOurMCGOrQtw1uY9jIxkE9J41JclM$>.



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