[Athen] UDL Specialist position posting

[White, Phillip Burton]

This position just opened at East Carolina University:
Skip to Main Content<https://ecu.peopleadmin.com/postings/43316#content_inner>
[Logo]<https://ecu.peopleadmin.com/>
Toggle navigation
Technology Support Analyst - Advanced
Bookmark this Posting<https://ecu.peopleadmin.com/bookmarks?posting_id=43316> | Print Preview<https://ecu.peopleadmin.com/postings/43316/print_preview> | Apply for this Job<https://ecu.peopleadmin.com/postings/43316/pre_apply>
Please see Special Instructions for more details.
* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * Applicants must be currently authorized to work in the United States on a full-time basis.
Position Details
Job Title
Technology Support Analyst - Advanced
Position Number
908559
Vacancy Open to
All Candidates
Time-Limited
No
Department Homepage
https://itcs.ecu.edu/
Advertising Department
ITCS CLIENT ENGAGEMENT AND SUPPORT
Division
Administration & Finance
Classification Title
12249 Tech Support Analyst
Competency Level
3 - Advanced
Working Title
Technology Support Analyst - Advanced
Number of Vacancies
1
Full Time Equivalent (FTE)
1.00
Full Time or Part Time
Full Time
Recruitment Range
$32,473 - $84,821
Anticipated Hiring Range
$64,953 - $68,774
Salary Grade Equivalency
IT05
Work Schedule
M-F
Work Hours
7:30 am - 4:30 pm
Position Location (City)
Greenville
Job Category
Staff - Information Technology
Organizational Unit Overview
Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

Client Engagement and Support aids and collaborates with students, faculty, and staff across campus to provide IT services and resources. This unit delivers leadership and support for educational technologies that includes learning management systems; audiovisual (A/V) and videoconferencing technology within classrooms and conference rooms - coupled with telemedicine support; device (computer) support for students, faculty and staff; campus computer labs; enterprise research application tools; augmented/virtual reality solutions (AR/VR); and other emerging technologies. This unit also delivers project management, communications, and technical instruction to ensure IT and University projects and services are delivered successfully while keeping the ECU campus community informed of the latest IT technologies, tools, upgrades, and initiatives available to the university.

By providing leadership in all façades of technology we aim to improve the teaching, learning, research, and distance education experience across the institution. Our staff prides itself with supporting the campus community by providing relevant and up to date technology training, and to ensure we are adhering to and executing on the best practices of securing institutional data, IT Accessibility, and integrating Universal Design for Learning.

Client Engagement and Support consists of the following teams: Learning Technologies Implementation and Support; A/V Design and Engineering; Client Services and Support (A/V Services and Support, Research and Multimedia Services, Communications and Technical Instruction, and IT Asset Management); Project Management Office; Service Management (Pirate Techs, Desktop and Lab Support, and ITSM & PPM Services and Support).

IT Service Management is a member of the Client Engagement & Support (CE&S) unit within Information Technology and Computing Services (ITCS). This team collaborates with faculty, staff, and students to provide resources and support for technologies including but not limited to microcomputing hardware/operating systems, and applications support this responsibility involves direct consultation and critical analysis of the hardware/software resources for academic, administrative, and medical clients. Support includes maintaining current knowledge of hardware/software technology, configuration of various computing components, pricing/availability, and application consideration for various projects across the University.
Job Duties
The Learning Technologies Implementation and Support (LTIS) team is accepting applications for a Universal Design for Learning (UDL) Consultant.

The UDL Consultant promotes and supports the implementation of ECU's suite of supported learning technologies and the development of accessible course content based on the Universal Design for Learning framework, Quality Matters, and other instructional design and course content development best practices.

The UDL consultant will offer training and consultations on implementing and using learning technologies to support the development of flexible, learner-centered, accessible courses. The UDL consultant will also assist in the research, selection, and implementation of new learning technologies and course content development strategies.

Summary of Responsibilities:

- Develop user education materials & deliver presentations/training focused on principles and best practices that support the effective integration of instructional applications in ways that support UDL, Quality Matters, accessible course content development, and other instructional design and course content development strategies. Assist instructors with revising existing or developing new courses for online delivery.

- Develop and deliver technical and instructional best practices training (face-to-face, virtual and e-learning, etc.) on the organization's suite of supported learning technologies.

- Conduct research and needs assessments to identify gaps in learning technologies training offerings. Develop and facilitate action plans to meet priority needs.

- Support digital badging and maintain the digital badging website.

LTIS is housed in Client Engagement and Support, within Information Technology and Computing Services (ITCS), the central agency that supports informational technology.
Minimum Education/Experience
Associate's degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position's role; or Bachelor's degree from an appropriately accredited institution and one year experience in the information technology field related to the position's role; or Bachelor's degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience. Journey level requires an additional one year of experience. Advanced level requires an additional two years of experience.
License or Certification required by statute or regulation
N/A
Preferred Experience, Skills, Training/Education
- Bachelor's in instructional technology or related field.
- Excellent knowledge of Universal Design for Learning.
- Graphic design skills.
- Experience incorporating sound instructional design principles in online courses.
- Experience supporting learning technologies.
- Experience developing and delivering technical training.
- Experience developing visually appealing multi-media, video, web content, and instructional materials.
- Experience working in a collaborative environment and managing individual responsibilities.
- Sound written and communication skills.
License or Certification required by the Department
N/A
Special Instructions to Applicant
* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date
07/26/2021
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
08/26/2021
Open Until Filled
No
Quick Link for Direct Access to Posting
https://ecu.peopleadmin.com/postings/43257
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator at ecu.edu<mailto:ADA-Coordinator at ecu.edu>.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment at ecu.edu<mailto:employment at ecu.edu>. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1.  * Please indicate where you learned about this job vacancy.

     *   LinkedIn
     *   Chronicle of Higher Education
     *   CareerBuilder
     *   Greenville Daily Reflector
     *   Raleigh News & Observer
     *   InsightIntoDiversity.com
     *   HigherEdJobs.com
     *   InsideHigherEd.com
     *   Monster.com
     *   Indeed
     *   ECU Website
     *   Other

Documents Needed To Apply
Required Documents
Optional Documents

  1.  Curriculum Vitae/Resume
  2.  Cover Letter





-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20210726/ce17694a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 222661 bytes
Desc: image001.png
URL: <http://mailman12.u.washington.edu/pipermail/athen-list/attachments/20210726/ce17694a/attachment.png>