[Athen] Help with old braille embosser and workaround

[Russell Solowoniuk]

Hi Lorraine,

When you set up your embosser in Duxbury, what did you set as the output? If you go to Global, Embosser Setup, and then choose to "Modify embosser" on the General Tab, you will see Output Options. Mine is set to "Output Options Send to Printer", and the printer it is outputting to is "Index Basic-D V3".

I'm using Windows 10, but that shouldn't matter, I wouldn't think.

Hope this helps,

Russell



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Dear All,

We are working with an old Index Version 3 that is not working for us with Windows 11 and the latest Duxbury Version 4.6.  The printer works and the software translates into braille but it does not print.  We did download the drivers and double checked but it did not work.

Does anyone have ideas, thoughts to help with getting this to work for us.

Happy Holidays,

Thanks

Lorraine

Lorraine S. Norwich, BSME, MSIS

Assistant Director of Disability & Access Services

25 Buick Street 3rd Floor, Boston MA 02215

lnorwich at bu.edu<mailto:lnorwich at bu.edu> (email)

617-353-3658 (vox)

617-353-9646 (fax)

www.bu.edu/disability<http://www.bu.edu/disability> (website)

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