[Athen] [EXT]Re: Is your institution using PeopleSoft and how are you handling issues with accessibility

[Hunziker, Dawn A - (hunziker)]

Hi all,

According to my information, the University of Arizona just upgraded to 8.59 of PeopleSoft tools. I'll need to verify this based on Dave's information that Oracle is working on versions 5 or 6....

I have found a mixture of accessible/inaccessible components. We have some items that I believe were developed in-house, such as an HTML version of the W2 generated information, which makes for a more accessible experience in reading that complicated table of information. Additionally, on the student side, I've had to work with developers to create more accessible versions of their forms. We also recently worked with a vendor to "modernize" our student center since students weren't happy with the look and non-mobile device access that our PeopleSoft tools provided. This modernization turned out to be a big win for usability and accessibility  - we're still working through some items but overall, it's a much better experience for all students than PeopleSoft was. Now, if we could only make that happen on the employee side (smile).

If anyone wants to learn more about our efforts at UArizona, feel free to reach out!

Dawn

Dawn Hunziker
Assistant Director, Digital and Physical Access | Disability Resources
The University of Arizona | hunziker at arizona.edu<mailto:hunziker at arizona.edu>
drc.arizona.edu<http://drc.arizona.edu/> | itaccessibility.arizona.edu<http://itaccessibility.arizona.edu/>
520-626-9409

From: athen-list <athen-list-bounces at mailman12.u.washington.edu> On Behalf Of David Andrews
Sent: Monday, February 14, 2022 6:02 PM
To: Access Technology Higher Education Network <athen-list at u.washington.edu>; Access Technology Higher Education Network <athen-list at u.washington.edu>
Subject: [EXT]Re: [Athen] Is your institution using PeopleSoft and how are you handling issues with accessibility


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I have found this topic to be a potential quagmire. I work for the state of Minnesota and we use PeopleSoft for various things.  We have reported various accessibility problems, and bugs over the years, and Oracle has allegedly corrected many of them. This is inter prise software though, and most entities are slow to upgrade, because of the complexity of things. Every time we do, something else breaks. We are on version 3.5 or 3.6, or something like that. Oracle is working on a flavor of version5, or 6, I understand, so any potential fixes are years away for us.

So, depending on your version, your problems may have been fixed -- but it is hard to know!

Dave

At 05:26 PM 2/14/2022, Hayman, Douglass wrote:

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ATHEN colleagues,



Here in Washington state the community college system is using PeopleSoft software by Oracle which is branded as ctcLink.  There are a number of accessibility issues and the process each college must go through is reporting in detail what it is they are encountering to members of the state board.  That group must then report these issues to Oracle in an attempt to get these resolved.



I imagine that there are other higher education people across the country who are also using PeopleSoft (or some rebranding of it) who could benefit by joining forces to get accessibility issues resolved similar to how joint efforts a few years back led to productive dialogues to get Canvas LMS accessibility improved.



Thoughts and ideas from you all?



Doug Hayman

IT Accessibility Coordinator

Information Technology

Olympic College

dhayman at olympic.edu<mailto:dhayman at olympic.edu>

(360) 475-7632
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