[Athen] [EXTERNAL] athen-list Digest, Vol 196, Issue 6

[Tiffany Kennell]

Thanks for your reply NDC. We do not consider any AI generated transcripts
or captioning an appropriate substitution for communication access
accommodations. My question is about the use of AI when there is not an
accommodation for communication access.


Tiffany Kennell, BS
Chemeketa Community College
Student Accessibility Services
tiffany.kennell at chemeketa.edu
503.399.5192



On Tue, May 10, 2022 at 12:04 PM <
athen-list-request at mailman12.u.washington.edu> wrote:


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> Today's Topics:

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>    1. Re: Are you using automatic captions? (National Deaf Center)

>

>

> ----------------------------------------------------------------------

>

> Message: 1

> Date: Tue, 10 May 2022 08:21:47 -0500

> From: National Deaf Center <help at nationaldeafcenter.org>

> To: Access Technology Higher Education Network

>         <athen-list at u.washington.edu>

> Subject: Re: [Athen] Are you using automatic captions?

> Message-ID:

>         <CAAQdMEUes=

> W4d2Ty6_cQMCkWPH9vjVfX9q4bfXiQTUzQCFfpuw at mail.gmail.com>

> Content-Type: text/plain; charset="utf-8"

>

> Greetings Tiffany,

>

> When you say ?We are having conversations on campus?? an important

> consideration is centering the people who ultimately are the end-users of

> such technology to see if it is effective for them. For example, we often

> see deaf1 students struggling with access because their schools will rely

> on auto-caption features and will not provide professional speech-to-text

> service providers <http://www.nationaldeafcenter.org/stts> (i.e. CART,

> C-Print, or TypeWell captionists) and/or quality captions

> <https://www.nationaldeafcenter.org/quality-standards-captions> for

> videos.

> With poor accuracy rates among other concerns, automatic speech recognition

> (ASR) technology must be carefully considered where and when it is

> implemented. Generally speaking, it is not recommended for use with

> classroom access or live events when deaf people are present because of the

> risk of misunderstandings. We recommend reviewing: Auto Captions and Deaf

> Students: Why Automatic Speech Recognition Technology Is Not the Answer

> (Yet)

> <

> https://www.nationaldeafcenter.org/news/auto-captions-and-deaf-students-why-automatic-speech-recognition-technology-not-answer-yet

> >

> .

>

> However, there may be certain use cases where ASR technology could be

> useful such as, but not limited to:

>

>    -

>

>    A tool when creating transcripts to edit when captioning pre-recorded

>    videos. Editing ASR transcripts can be more efficient than creating a

>    transcript from scratch.

>    -

>

>    An accommodation for people with mobility and/or dexterity disabilities

>    to type independently.

>    -

>

>    A stop-gap tool for one-on-one situations when deaf and hearing people

>    need to communicate.

>    -

>

>    As a note taking

>    <https://www.nationaldeafcenter.org/resource/note-taking-introduction>

>    tool for some students.

>

>

> We hope this helps provide considerations on using ASR technology on

> campus. We also would encourage you to post your question on the NDC

> Listserv to ask colleagues who may frequently interact with captioning

> requests on campus to learn more about their strategies. To join the NDC

> listserv, sign up at nationaldeafcenter.org/signup

> <http://www.nationaldeafcenter.org/signup>.

>

> Should you have any additional questions, please do not hesitate to reach

> out to us for more information on this topic.

>

> Additional Resources

>

>    -

>

>    Does Auto Captioning Effectively Accommodate Deaf People?

>    <https://www.youtube.com/watch?v=XbMB5Hj14Pg>(Webinar Recording)

>

>

>    -

>

>    Captioned Media: Automatic Captions

>    <https://www.nationaldeafcenter.org/automatic-captions>

>    -

>

>    Speech-to-Text Services (STTS) vs. Automatic Speech Recognition (ASR)

>    <https://www.nationaldeafcenter.org/automatic-captions>

>

>

> 1NDC <https://www.nationaldeafcenter.org/defining-deaf> uses the term

> deaf in

> an all-inclusive manner, to include people who may identify as deaf,

> deafblind, deafdisabled, hard of hearing, late-deafened, and hearing

> impaired.

>

>  *NDC | help team*

>  help at nationaldeafcenter.org

> [image: https://www.nationaldeafcenter.org/]

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> Subscribe to our newsletter <http://www.nationaldeafcenter.org/signup>!

>

> NDC is a technical assistance and dissemination center funded by the U.S.

> Department of Education's Office of Special Education Programs

> #H326D210002. Project Officer: Dr. Louise Tripoli. Disclaimers: 1) The

> contents of this email do not necessarily represent the positions or

> policies of the federal government. 2) NDC does not provide legal advice

> and any information shared should not be considered as such. 3) NDC does

> not endorse any specific products/services/vendors and any information

> shared should not be considered as such.

>

>

> On Thu, May 5, 2022 at 8:25 PM Victoria Ch?vez <vcchavez528 at gmail.com>

> wrote:

>

> > Personally I always enable automatic captions on zoom and I always

> request

> > them when I see the option. I know they are not perfect and especially

> when

> > folks with non-US accents speak it does a very poor job but if an org

> > doesn't have the resources to invest in CART, I think it's much better

> than

> > nothing. Otter.ai does a really great job of captioning and when you pay

> > for the subscription you can actually add your own dictionary so it does

> a

> > much better job of picking up names and any very specific terminology

> that

> > you may be using as long as it's in the dictionary.

> >

> > On Thu, May 5, 2022, 16:17 Tiffany Kennell <

> tiffany.kennell at chemeketa.edu>

> > wrote:

> >

> >>   Hello,

> >>

> >> We are having  conversations on campus about the pros and cons of

> >> automatic captions. I would like to hear from you- is your school using

> >> automatic captions on a regular basis, or automatic transcripts for

> remote

> >> classes or events? What do you think  about automatic captions? I

> >> look forward to hearing from you.

> >>

> >>  Kind regards,

> >>

> >> Tiffany Kennell, BS

> >> Chemeketa Community College

> >> Student Accessibility Services

> >> tiffany.kennell at chemeketa.edu

> >> 503.399.5192

> >>

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