<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="City"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:blue;
        text-decoration:underline;}
p
        {mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman";}
span.EmailStyle18
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>

</head>

<body lang=EN-US link=blue vlink=blue>

<div class=Section1>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><a
href="http://athenpro.blogspot.com/2007/11/educause-2007-technology-in-plain.html">http://athenpro.blogspot.com/2007/11/educause-2007-technology-in-plain.html</a><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Courtesy of the <a href="http://chronicle.com/">Chronicle</a> of Higher
Education - <a
href="http://hosted.mediasite.com/hosted4/Viewer/Viewers/ViewerVideoOnly.aspx?mode=Default&peid=56335ce8-3549-4a9d-92ea-a380f5bd21e3&pid=d3cfc41e-59c9-46f4-ab76-8ddd2969ad79&playerType=WM7">Educause
2007: Technology in Plain English</a><br>
<br>
Chronicle editor Jeffrey Selingo interviews <a
href="http://connect.educause.edu/eprofile/117210?time=1193934374">Lisa Trubitt
of SUNY-Albany</a> about <a
href="http://chronicle.com/wiredcampus/index.php?id=2483">communicating with
different constituencies</a> on campus. Also of interest is episode 6 of <a
href="http://chronicle.com/media/audio/v54/i07/techtherapy/">Tech Therapy</a>
and a piece titled "Talk to me like I'm a child." Listen for the TV
Guide Exercise. there are good and simple lessons to learn here:<o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><em><i><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>When talking with others
on their campuses, IT departments at Davidson and <st1:place w:st="on"><st1:City
 w:st="on">Albany</st1:City></st1:place> ran into common pitfalls. The messages
are often highly technical and contain more information than the recipients can
digest. Techies are big on acronyms, which others don’t understand. Messages
often take a parental tone — don’t do this, you must do that — and they are
sometimes contradictory. Techies also like to give people the back story — the
whole tale of what it took to get, say, Windows <st1:place w:st="on">Vista</st1:place>
working on the campus.</span></font></i></em><o:p></o:p></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>

</div>

</body>

</html>