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<p class=MsoNormal><span style='color:#1F497D'>Glenda:<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>I feel your pain.  I am
getting less than satisfactory support from our IT staff for computers in our
AT lab and campus-wide stations.  That being said, they have managed to
install Dragon/MathTalk/Scientific Notebook on one computer in our Math lab
where the applications operate as designed.  I am forbidden to install or
configure software because the 19 and 20 something gamers on the IT staff are
the “experts” at doing so.  Only 50% of the software they
install works as it is suppose to and of the 50% that works the default settings
are not the advanced settings that are most effective for students with
disabilities.  For what it is worth Section 508 is something you can cite. 
 <o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Larry Kiser<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Santa Fe College<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Gainesville, FL<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Hong, Glenda
[mailto:Glenda.E.Hong@lonestar.edu] <br>
<b>Sent:</b> Tuesday, July 21, 2009 9:49 AM<br>
<b>To:</b> athen@athenpro.org<br>
<b>Subject:</b> [Athen] Dragon/MathTalk/Scientific Notebook info<o:p></o:p></span></p>

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<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>We have been trying to get our Dragon/MathTalk/Scientific
Notebook set up for quite a while now and nothing we have tried seems to work.
Our Office of Technology Services seems to think they have it fixed ( and close
the work request) and we are left with no functionality for students. Can
anyone send me links to ADA Law and to any recent use of the law against a
Community College or University that would help me up the interest of
administration to get the problems addressed? I have fifteen computers in my
lab that need serious attention as on a daily basis at least three will blue
screen and dump all physical memory. Iit is never the same three at a time. The
high speed scanner and PC it is attached to are non-functional and my office
machine on which I work to create alt. format is also blue screening on a daily
basis. I have been trying to get across to our OTS and my supervisor that the
Assistive Technology Lab needs some serious work before the fall semester begins,
but I don’t seem to be getting anywhere. I have a student currently in a
math class that needs to be able to use the Dragon setup to do his assignments.
Any help or advice would be a tremendous help. gh<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><img width=278 height=157 id="Picture_x0020_0"
src="cid:image001.jpg@01CA09F7.EF4C7D60" alt="gh business card.bmp"> 1999
ATACP Houston, TX <o:p></o:p></p>

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