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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Morning Melanie,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Here is a pretty concise discussion on this very topic on the
AHEAD list just this last week. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ron Stewart<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>Math ML is fine as long as a programmer knows what is he or
she doing?<o:p></o:p></p>
<p class=MsoNormal>My school had web conference with Pearson team
(programmers, legal team, director, sales etc..)yesterday<o:p></o:p></p>
<p class=MsoNormal>Here is what they said :<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Pearson is committed to accessibility.<o:p></o:p></p>
<p class=MsoNormal>Its Adobe Flash‘s Fault!.. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Here is what We have found out talking to them.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Their Development side has many faults using flash
wrongly , programmers do not have any idea regarding the smart use of
typesetting language embedded to Math ML.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>They should avoid using excessive Flash and fixed font
size etc..<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Programmers do not have a screen reader to test their
product.!<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>They do not have an reasonable answer on why would you
create my composition lab/myspanish lab with full of dynamic content Flash! In
rich view, Where this could be totally accessible.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>On citrix go to meeting their screen showed
algebra mymathlab /homework where it was created entirely with flash,
where we created the same content 100% accessible to demo to our faculty?<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.25in'>To my opinion/conclusion , most of
their my lab series can be provided accessible excluding some math! It’s
matter of choise its not depending on Adobe Flash or somebody else.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'>Another lame excuse came from
their Legal department that Pearson talked to you guys last week and talked
with National federation of the blind that you and the federation understands
that its not Pearson Fault but rather the technology?<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'>Which is not true.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.25in'>Conclusion: if a company like
Pearson prepares an accessibility statement on their web site and shows a video
regarding the accessibility and if this video doesn’t have CLOSE caption
it does tell me how their committed to the accessibility!.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'>My school legal counselor and EEO
have told our faculty that Pearson CanNOT sell their products
unless its Accessible to All.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.25in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.25in'>Looking forward to talk more in
Boulder if anyone has questions.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.25in'><o:p> </o:p></p>
<p class=MsoNormal>Thanks.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-family:"Microsoft Sans Serif","sans-serif";
color:#404040'>Selim Özi.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>Good morning Ron and All,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>I would like to share my two
cents regarding Ron’s report on Pearson meeting and its products
accessibility.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>At first, to eliminate
confusion when I talk accessibility I mean keyboard /screen reader
accessibility with W3,WAI 2.0 recommendations.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>At my school I typically
provide 300/400 books per semester, in accessible format in structured word ,
Daisy, OCR-tagged PDF’s, tagged HTML’s and in Braille.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>As well as using scientific
notebook, LATEX embedded structured accessible books for MATH and Computer
Science.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>It seems like my school has
an Enterprise Agreement with Pearson!, Currently I am auditing my math lab,
myeconlab, myspanishlab, mysciencelab etc..<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>I have audited them all using
Jaws 11.0746, with firefox and I.E.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>Here some of the findings on
mymath lab.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:14.0pt'>mymathlab Audit<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:14.0pt'>Overview: </span></b><span
style='font-size:14.0pt'>Upon entering the Course Compass using JAWS version
11, the site’s home page is fairly accessible and uses helpful hotkeys,
headings and “skip navigation” links. The challenges arise after
drilling down to the plug-in that allows the student to complete homework
assignments. The problem with this module is that it is written entirely with
Adobe Flash. One general issue that has occurred, when accessing this site , is
that JAWS will lose focus with the flash player and simply state: “Open
Parent Document Button.” The only way to correct this problem is to
navigate focus away from the browser window. This usually solves the problem..<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>Some other functionality
issues, as described in further detail below, have to do with the way in which
a screen reader user navigates each problem. Typical form control elements such
as: edit boxes, check boxes, and Radio Buttons are not always recognized by the
screen reader. Furthermore, the state of these elements is not noted. For
example, after checking a Radio Button with the spacebar, JAWS is not always
able to differentiate whether the object is marked or unmarked.. Another
recurring issue is that many of the graphics used to represent buttons, are not
always labeled. They are not recognized as graphics, or any element. This issue
was especially problematic when trying to navigate a set of instructions, and
JAWS would say something to the effect of, “…and then press the
‘blank’ button.” Having these graphics correctly labeled will
be critical in understanding the procedures that are being described. Listed
below, is a detailed description of the navigational and functional problems
encountered when using a screen reader.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>HW1<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>Question 1<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Graphic of the Continue button is not
recognized or labeled<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Graphical help button is not recognized
or labeled<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Graphical Check Answer button is not
recognized or labeled<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>The edit box for typing the answer is
not recognized or labeled<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>The graphic of Animation button not
recognized or labeled<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>The graphic of the Help Me Solve This
not recognized or labeled<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>Question 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Radio Buttons not recognized or tagged<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Icons of faces not labeled or tagged<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Save button does not trigger<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>“Check Answer” pop-up
windows are not accessible<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>Question 3<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l2 level1 lfo3'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Check boxes are not labeled as check
boxes<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l2 level1 lfo3'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>When check box is triggered, JAWS loses
focus and speaks “Open parent document button” (Firefox must leave
focus and come back for JAWS to work again)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l2 level1 lfo3'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Any action on the page causes JAWS to lose
the Flash application<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;line-height:115%;
mso-list:l2 level1 lfo3'><![if !supportLists]><span style='font-size:14.0pt;
line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:14.0pt;line-height:115%;
font-family:"Times New Roman","serif"'>Save button does not trigger<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:14.0pt'>Summary:</span></b><span
style='font-size:14.0pt'> Due to the fact that the issues are a recurring
pattern, the above-mentioned is simply a sampling of the challenges faced. The
easiest way to solve all of the above-mentioned issues can be alleviated by
eliminating the Flash module (except when it is absolutely necessary for
animation.) Most of the controls can be reproduced and easily be made
accessible to screen readers. When working with mathematical expressions, style
and accessibility can be accomplished by using the type-setting language known
as LaTex. This will allow the screen reader user to access mathematical
expressions in a linear way, while at the same time making the expressions look
visually appealing to the sighted.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>I can easily say that by
Auditing most of the my lab products that their accessibility commitment
is weak.!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>I can understand that for
Linear algebra or Calculus 3 lab work there are challenges with current
technology! <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>But building up a my spanish
lab/literature/writing lab with entire flash content, without tagged/labeled
graphics is not acceptable.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>To add an positive comment
they have very dedicated accessibility team to respond and they are willing to
help ?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'>I would love to talk to you
all in boulder in November and findout what others doing in their
school’s.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:14.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Microsoft Sans Serif","sans-serif";
color:#404040'>Selim Özi.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Microsoft Sans Serif","sans-serif";
color:#404040'><o:p> </o:p></span></p>
<p class=MsoPlainText>Good morning,<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>In my voluntary role as the Chair of AHEAD's IMAG effort
I had the pleasure of attending an internal Pearson conference on accessibility
and innovation a few weeks ago. I am going to share, with fairly broad
strokes, some of what was presented and discussed by the staff of Pearson as
well as various industry and accessibility experts at the event. As one of
only a handful of invited quests I want to express my thanks to Pearson for the
opportunity to get a much better understanding of the complexities of the
accessibility challenges that they face with their very widely adopted MyLab
and related products. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>As I understand it there are at least two different
underlying systems for the MyLab products, one for soft subjects (Literature,
Writing...) and another for hard subjects (Math, Econ, and Stats). At this
point they have a long way to go before I am willing to consider their products
fully accessible but clearly they have done a very good job of identifying
where the challenges are. They have also developed collaborative strategies for
tackling them. To give you some of an idea of what they are up against; my
understanding is that MyMathLab and its related products draw from a learning
object database of over 700,000+ items. Some are accessible, but many are not.
In dealing with these challenge some of the approaches they are taking have
promise but others will probably result in an accessible solution but not an
equivalent one for some users of assistive technology. This is not a situation
that is unique to Pearson. It is very common to retrofit for accessibility
based on adding complex and cumbersome steps to a product interface for users
of AT. The only way to truly insure both accessibility and equivalent
usability are to design them in from the outset, and that is not an option with
the current versions of these products.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>MyStatsLab and related Pearson related MyLab products are
all based on the same underlying technologies so are going to present a variety
of accessibility challenges for users of assistive technology. As I understand
it there are three types of content that the user will have accessibility
issues within the MyLab environment:<o:p></o:p></p>
<p class=MsoPlainText>-HTML which for the most part should be accessible
according to Pearson though I am not sure about the quality of the descriptive
text that is associated with the image and graphical content.<o:p></o:p></p>
<p class=MsoPlainText>-Pearson's proprietary eText which as I understand is not
currently accessible.<o:p></o:p></p>
<p class=MsoPlainText>-FLASH where almost all of the accessibility is related
to the way in which the FLASH was constructed and is presented. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Further, Pearson has had a JAWS script for the use of
that particular screen reader with their MyLab products. The functional
usability of that is not something I can speak to because I don't do use JAWS
in my evaluation work for my clients. Unfortunately the link to that site
appears to have been taken down in the last few weeks. I would suggest
contacting the support group for the particular MyLab products you are using to
get an update on this. There have also been some resent changes made to the
presentation environment some of the MyLab products use that will increase the
ease of use as far as the learning interface goes.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>I hope this provides some further insight into this very
problematic situation.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Ron Stewart<o:p></o:p></p>
<p class=MsoNormal><span style='font-family:"Microsoft Sans Serif","sans-serif";
color:#404040'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
athen-bounces@athenpro.org [mailto:athen-bounces@athenpro.org] <b>On Behalf Of </b>Melanie
Thornton<br>
<b>Sent:</b> Friday, October 22, 2010 4:47 PM<br>
<b>To:</b> Access Technology Higher Education Network<br>
<b>Subject:</b> [Athen] MyMathLab<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Happy Friday, everyone.<br>
<br>
I recall seeing discussions a while back on MyMathLab and seem to recall it not
being accessible. One of our professors said that a rep visited them and
said the new version is accessible. Anyone have experience with this?<br>
<br>
<a href="http://mymathlab.com/accessibility">http://mymathlab.com/accessibility</a><br>
<br>
Thanks!<br>
<br>
Melanie<span style='color:black'><o:p></o:p></span></p>
<div>
<div>
<table class=MsoNormalTable border=0 cellpadding=0>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><span style='font-family:"Arial","sans-serif";
color:#60141A'>Melanie Thornton</span></b><span style='font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#60141A'>Director, Project PACE<br>
Associate Director, Disability Resource Center<br>
University of Arkansas at Little Rock</span><span style='font-family:"Arial","sans-serif";
color:#60141A'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#60141A'><br>
Tel: 501.569.3217 | Fax: 501.569.8068<br>
<br>
<a href="http://ualr.edu/disability"><span style='color:#60141A'>ualr.edu/disability</span></a>
| <a href="http://ualr.edu/pace"><span style='color:#60141A'>ualr.edu/pace</span></a></span><o:p></o:p></p>
</td>
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