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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Has anybody experienced consistent crashing of Jaws 12 and instability of SPSS 19. We are a machine running XP service pack three. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Has anybody else experienced similar issues and come up with a solution.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This issue has been reported see below<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kim Wrote:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>This is what I’ve learned so far:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>SPSS versions 16 through 18 worked on Windows XP service pack II. Using their directions with JAWS version 10 and 11. I used this combination on a laptop computer for several years. <o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>SPSS version 18 running on a UMass Windows computer with a Windows XP operating system with JAWS 12.0 is extremely unstable (crashes JAWS and SPSS though not the entire system). This problem is disruptive enough that the two cannot effectively be used together.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>SPSS will not work with JAWS on any 64 bit computer; this is documented by IBM.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>4)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>SPSS version 19 will cause a Windows XP, service pack III. Operating system to crash soon after start-up. One can’t even get around to seeing if JAWS 11 or 12.0 will work. I don’t know if IBM has a patch for this issue.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>SPSS19 is currently the version that UMass students and staff on campus have access to, though there are some staff still using 18.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> IBM is part of an accessible technology group on LinkedIn and I would strongly suggest that if students and or staff run into problems with JAWS and SPSS they post the issue on this social media site. I believe it is vital that IBM be publically accountable for issues; after all, the company is actively marketing and selling their product to public universities and other large employers, knowing the accessibility is limited at best and fraudulent at worst</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kenneth Elkind<o:p></o:p></p><p class=MsoNormal>Assistive Technology Specialist<o:p></o:p></p><p class=MsoNormal>(617) 287- 5243<o:p></o:p></p><p class=MsoNormal><a href="mailto:Kenneth.elkind@umb.edu">Kenneth.elkind@umb.edu</a><o:p></o:p></p><p class=MsoNormal>Skype User Number: adaptiveumb<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Franklin Gothic Medium","sans-serif"'>Adaptive Computer Lab<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:9.0pt'>Maximizing Learning Potential<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:9.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span style='font-size:9.0pt'>Learn about the <a href="http://www.umb.edu/it/getting_services/computer_labs/adaptive_computer_lab/">Adaptive Computer Lab</a><o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:9.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>