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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I need your help. Please forward this message to others so they can send a note to Microsoft to fix this bug. The bug is in Microsoft Word and has to do with the PDF conversion tool.<o:p></o:p></p><p class=MsoNormal>I’ve reported the bug that we’ve experienced about <Figure> Tags directly to Microsoft and Adobe several times. I thought this might expedite the repair of the bug but it seems that they need a business case/impact to customers in order to add it to a priority list. The more complaints the higher the priority for repair.<o:p></o:p></p><p class=MsoNormal>For those of you who have talked to me about the bug, here is a summary and impact:<o:p></o:p></p><p class=MsoNormal>After converting a Word document with images to PDF, every Figure Tag in the document is thrown to either the top of the Tags Tree or bottom of the current page Tags in the Tags Tree. This requires intense remediation of a tagged PDF coming from Word when images are added to the document. There are two components to this bug:<o:p></o:p></p><p class=MsoListParagraphCxSpFirst style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>When images are added to a Word document without the use of Picture Styles, the <Figure> Tags or equivalent are placed at the end of the Tags for the Tags Tree on that page and out of the logical reading order.<o:p></o:p></p><p class=MsoListParagraphCxSpLast style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>This bug is compounded exponentially if Picture Styles are used in a document. In that case all <Figure> Tags are thrown to the top of the Tags Tree, again out of the logical reading order.<o:p></o:p></p><p class=MsoNormal>The impact to the person using adaptive technology reading the resulting tagged PDF document:<o:p></o:p></p><p class=MsoListParagraphCxSpFirst style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>When Picture Styles are used in creating the document and the adaptive technology reads down the Tags Tree, the user will hear all of the images with Alt-Text before they begin hearing any of the content of the page. This is out of the natural reading order.<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>When Picture Styles are NOT used in creating the document all of the images with Alt-Text will be read at the end of the page. <o:p></o:p></p><p class=MsoListParagraphCxSpLast style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>If the document has captions, the images and their corresponding Alt-Text are read out of sync in the document.<o:p></o:p></p><p class=MsoNormal>Impact to document authors:<o:p></o:p></p><p class=MsoListParagraphCxSpFirst style='text-indent:-18.0pt;mso-list:l1 level1 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>If a document author has created an accessible document containing images/figures/captions using the proper Word tools and format, the document will be invalid in terms of accessibility when it is converted to PDF because the content is out of a logical reading order. This now requires the author to repair the PDF document adding time and financial resources that document authors shouldn’t have to spend once they’ve ensured that their Word document is accessible.<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-18.0pt;mso-list:l1 level1 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>This error doesn’t show up in an accessibility check of the Word document because the Word document has been created to be accessible. Time and financial resources have to be spent in correcting the resulting PDF document to ensure that <Figure> Tags are where they are supposed to be in the document to remediate the problem.<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-18.0pt;mso-list:l1 level1 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>This type of issue does not appear in the Adobe Acrobat accessibility full check either because the Tags are correct but they are out of a logical reading order in the tagged PDF from an accessible Word document. This takes time and financial resources to remediate in the tagged PDF from Word.<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-18.0pt;mso-list:l1 level1 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>If the document author has not used captions for images the remediation is to:<o:p></o:p></p><p class=MsoListParagraphCxSpMiddle style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level2 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Drag all <Figure> Tags to their logical place in the Tags Tree so that the document reads correctly, or;<o:p></o:p></p><p class=MsoListParagraphCxSpLast style='margin-left:72.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level2 lfo3'><![if !supportLists]><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Put all <Figure> Tags in the background of the PDF document as Artifacts so that screen readers and Text-to-Speech tools never see them. If the images are related to content, this affects the readability and comprehension of the document.<o:p></o:p></p><p class=MsoNormal>As an example, in documents with over X <Figure> Tags, and Y pages, the time and financial resources to remediate this problem impacts the ability to meet standards for PDF document accessibility and legislative criteria for accessible PDF documents. Most countries, states or provinces now have legislative criteria mandating the creation and distribution of accessible PDF documents. There is an upcoming international standard for accessible PDF which includes the logical reading order of the document. The results of this bug are not cost-effective to repair which may result in legal action against the organization required to produce accessible tagged PDF documents.<o:p></o:p></p><p class=MsoNormal>So not only is this bug costing time and financial resources on the part of the document author/organization but it may also result in legal action with either financial compensation to the complainant or the mandate to repair all documents affected by this bug.<o:p></o:p></p><p class=MsoNormal>This bug has existed since Office 2007. Although I’ve been diligently advocating for it to be fixed, they want to hear from their customers directly with the impact to business. We need as many people as possible to post this bug and ask for it to be fixed!<o:p></o:p></p><p class=MsoNormal>Please either compose your own text or use this text with your own comments and send this bug and any others you find related to accessibility issues in Office or the PDF tagging tools and the business case/impact of the bug to Microsoft answers. I’ve looked on the site and the best place to post things is <a href="http://answers.microsoft.com/en-us/office/forum/word">http://answers.microsoft.com/en-us/office/forum/word</a> which seems to be the Word forum.<o:p></o:p></p><p class=MsoNormal>Note: if you are using a screen reader or other adaptive technology this site will most likely crash your adaptive technology and your computer. I tried four times using a screen reader and each time I had to do a hard restart to the computer. I finally got to the site without any adaptive technology running. You might want to post that bug as well if you can.<o:p></o:p></p><p class=MsoNormal>As well as sending me any future bugs, please also post them in Microsoft Answers as this seems to be the place to do so. The more voices on a bug the more potential to have it fixed!<o:p></o:p></p><p class=MsoNormal><span style='font-size:14.0pt;line-height:115%;color:#1F497D'>Cheers, Karen<o:p></o:p></span></p></div></body></html>