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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'>I don’t use Google Docs so don’t know the answer to these questions.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'>A client has accidentally turned on what is described as a full screen mode…they no longer have access to any tools or folders and the document takes up the entire screen. I’ve asked if there is a small icon somewhere to return the view of the Google Docs word processor to a normal view but the client can’t find one.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'>They also “lost” a draft document but I thought that Google Docs dis an auto save?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'>Am going to try and find a user guide for the word processor but if anyone has any insight or solution for the view issue and how to find documents that might have missed the drafts folder (if there is one), please help.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;color:#1F4E79'>Cheers, Karen,<o:p></o:p></span></p></div></body></html>