Hi Bryon,<br><br>We currently use Blackboard Collaborate at NYU for online courses. With Collaborate, there are some
hotkeys that are pre-programmed, and therefore work seamlessly with JAWS. There are a few hotkeys, however, that need to be programmed manually (the Talk button, for example). There is a dial-in option as well.<br>
<br>Collaborate was the platform used in by the Sloan
Consortium for a course I'd taken on accessibility in the online education arena. Based on what was discussed, below <span>are
a few usability/accessibility aspects I thought were worth highlighting (though many may be obvious), for either counseling or online
classroom teaching/learning<i>.</i></span> Accessibility features aside, in terms of
usability, the session moderator and participant will ultimately have to determine
guidelines for communicating effectively with the available tools/features.... <br>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><br>I hope the information is helpful!</p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><br>
</p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">Best regards,<br></p><p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
-Jill Roter<br>
</p>
<p style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:Symbol"><span><span style="font:7.0pt "Times New Roman""> </span></span></span><span>If you know you have a student who is
deaf or hard of hearing:</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>Student doesn’t do the talking; a
translator generally translates student’s sign language into English and
communicates it to the class via chat.</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>Student has no auditory cue for mic
being opened or closed.</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>Captioning is possible; make sure
student knows how to access it <br></span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span></span></span><span></span></p>
<p style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:Symbol"><span><span style="font:7.0pt "Times New Roman""> </span></span></span><span>If you know you have a student with a
learning disorder or ADHD</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>The Collaborate screen is a busy one,
particularly for them.</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>Chat box is often problematic;
difficulty following who is answering what in chat</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>What student is reading in a presentation
may not directly relate to what’s going on at that point in the class</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span> </span><span> </span>
</p><p style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:Symbol"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span>If you know you have a student who is
blind or visually impaired:</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman"">
</span></span></span>Screen reader may or may not read icon tool
tips.</p><p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman""> </span></span></span><span>Chat box: </span>I believe JAWS will start at the top of the conversation and
read till it gets to the end, making chat a little tedious. </p><p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman""> <font face="arial,helvetica,sans-serif"><font>Student may need to be asked to close his/her mic so JAWS doesn't "bleed" into the room.</font></font></span></span></span>
</p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span>o<span style="font:7.0pt "Times New Roman""> </span></span></span><span>Student may be listening to moderator and trying to attend to JAWS; may miss info.</span><br>
<font><span style="font-family:"Courier New""><span>o<span style="font-family:"Times New Roman";font-style:normal;font-variant:normal;font-weight:normal;line-height:normal;font-size-adjust:none;font-stretch:normal"> <font face="arial,helvetica,sans-serif"><font>Allows for Mp3 creation of recorded sessions.</font></font></span></span></span></font></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span><br>
</span></p>
<p style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;margin-bottom:.0001pt;line-height:normal"><span style="font-family:"Courier New""><span></span></span><span><br></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span> </span></p><br><br><div class="gmail_quote">On Mon, Aug 5, 2013 at 3:11 PM, Kluesner, Bryon K <span dir="ltr"><<a href="mailto:Bryon-Kluesner@utc.edu" target="_blank">Bryon-Kluesner@utc.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal">Hi all,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I posted this in early July to the DSSHE listserv with no luck. So I am posting this on here to see if I can get some feedback.<br>
<br>
Our University has investigated Adobe Connect to use as a platform for online counseling should the need arise for students outside of Tennessee who are enrolled in an online/distance learning course. Adobe connect has a link of "Accessibility features", which
include keyboard strokes "as much as possible without a mouse." When I was enrolled as a student in a Meeting session and activated JAWS, the keystrokes would not interact with ADOBE. I am not an avid JAWS user, so there may have been something I missed. Anyone
out there use Adobe Connect and interface with JAWS? One comment by the Adobe rep. which caught my attention was this comment: "Please note that the Adobe Connect Hosted servers are not HIPAA compliant and therefore, UTC's Adobe Connect Hosted account does
not meet the HIPAA compliance."<br>
<br>
It was my recommendation not to pursue Adobe Connect as an online counseling avenue. Do any of you have any suggestions on which platform is accessible and could be used in a counseling scenario. The following are a list of other recommendations. If you have
any knowledge of their accessibility features, please reply back Once I compile a list of suggestions, thoughts, concerned I will post to the list.<br>
<br>
Cisco Webext<br>
Citrix GotoMeeting<br>
MegaMeeting<br>
Nefis<br>
iLinc<br>
Blackboard Collaborate<br>
Saba Meeting<br>
Microsoft Live Meeting<br>
<br>
Thanks,<br>
<br>
Bryon<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Bryon Kluesner, RhD<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Adaptive Technology Coordinator<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Disability Resource Center<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Adjunct Professor<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">College of Health, Education & Professional Studies<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">University of Tennessee at Chattanooga<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">615 McCallie Ave., Dept. 2953<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Chattanooga, TN 37403<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><a href="tel:423-425-5251" value="+14234255251" target="_blank">423-425-5251</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Go MOCS!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
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